Update December 31: Yesterday all of my SimplyMiles/Conservation International donation miles posted, and all but one of the 5x bonuses for these transactions posted. I was missing 1,000,100 miles for the bonus that had not posted.
Like some others, I made an identical transaction on the same day and only one bonus posted for the two transactions.
However the missing bonus posted overnight and all of my missing miles are now in my AAdvantage account.
The America Airlines-Mastercard site SimplyMiles offered an incredible deal that let members buy miles at $0.042 apiece.
- There was a 5x bonus for the holidays that meant earning 6 times the usual miles
- Combined with an offer of 40 miles per dollar donating to Conservation International
- Meant earning 240 miles per dollar, which is incredible
It’s been drama on a lot of levels because the offer was – unsurprisingly – pulled early and it took some time to sort out getting Mastercard to pay more than budgeted on this bonus offer. And then miles per posting, but not properly for everyone, and then being taken away.
There’s still no miles earned reflected in my SimplyMiles account. However, miles are posting to AAdvantage accounts, which you can see at AA.com.
However not all miles that were earned and even reflected at SimplyMiles (when miles showeed up there, were zeroed out, showed up again, and zeroed again!) have posted.
In my case about 6 million of the 7 million miles I earned have posted. The missing million miles are the 5x bonus on one of the transactions I completed on December 12. The underlying 40x regular miles posted, just not the bonus. All of the other transactions have posted just fine. (And the full total had – at two different points – been reflected on the SimplyMiles site).
Now that miles are appearing in AAdvantage accounts – and it’s odd to see them there and not at SimplyMiles – I’m looking for data points.
- Have your miles posted to your AAdvantage account? Are they all there?
- If miles are missing, what’s missing – the original base transaction, or the bonus?
- And if there are miles missing, was it a December 12 or 13 transaction, or a December 14 transaction?
There’s also a separate issue of transactions made prior to the offer being pulled the morning of December 14 but where transactions posted with a date after that and not receiving the bonus. That seems to be an issue for offers other than the Conservation International 40 miles per dollar that was the most lucrative here.