News and notes from around the interweb:
- The thing about seat fees is that they may cost Southwest just as much in legal fees and settlement costs as they make in the class action that will surely follow. And it is a strong case, even with federal pre-emption. They’re literally selling window seats without windows.
There’s a class action against United for selling window seats without windows, and a class action at Delta. So unquestionably Southwest was aware of the problem, and that they’re selling something to customers that they aren’t delivering. All they needed to do was update the seat maps to show what was actually being sold. But they were in such a rush to ram this through that they didn’t bother.
Hey @SouthwestAir if you're gonna charge extra for a "window" seat maybe make sure it has a window? pic.twitter.com/6GJBotrAMN
— Siebe41 (@SiebeUS) February 15, 2026
- Honolulu hotels are betting each visitor will spend $760 per day
- From Hyatt to Holiday Inn, America’s free hotel breakfast is facing a K-shaped economic threat
- Mastercard World Legend is offering one year of Soho House Soho Friends benefits. There’s reported success with Citi Strata Elite but maybe not Bilt Palladium.
- Charlotte E is pretty miserable. (The rest of the airport is bad, too.)
- American Express Platinum $200 Airline Incidental Reimbursement – No Longer Works On United Travel Bank
SW has descended to the low levels of the other major airlines, the right hand knows not what the left hand is doing and vice versa.
At least Herb Kelleher didn’t live long enough to witness his wonderful airline’s collapse
Good things just don’t last in the USA any longer
Why on earth would anyone willingly fly this airline?
Leave it to Bob Jordan to hastily roll out a 50 year change in seating policy without doing mock-ups and test groups with its top fliers. Of course Gary is still trying to figure out who SWA’s 1 million milers are, so it makes sense that he botched the seat assignment exercise…