american airlines

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What Happened To The Passenger Accused Of Being Child Predator For Offering Up First Class Seat

by Gary Leff on February 25, 2023

Feb 25 2023

Here’s an update on the American Airlines ConciergeKey member accused of being a child predator by airline staff, after he asked a flight attendant to give his first class seat to an unaccompanied minor in coach.

After a flight attendant thought it was inappropriate, they had an American Airlines representative meet the flight on arrival in Dallas to confront the first class flyer. After the issue received attention, though, American Airlines contacted the passenger – who shared with me what happened next.

It’s (Almost) Time For American Airlines To Raise The Fee For Admirals Club Lounge Membership

by Gary Leff on February 23, 2023

Feb 23 2023

American Airlines seems prepared to raise the price of access to its Admirals Club airport lounges, but this will make sense only if they improve the lounge product. I alluded to this in my explanation of how each of the major U.S. airlines is at a crossroads. Fortunately the lounge product is improving and this will make a higher fee worth it.

How American Airlines Decides Which Flights To Delay And Cancel During Bad Weather

by Gary Leff on February 21, 2023

Feb 21 2023

During a meeting with pilots last week, American Airlines Chief Operating Officer David Seymour reviewed the carrier’s recent performance from the holidays and February storms, noting that “[Dallas – Forth Worth airport] does not deal with ice that well.” DFW is known colloquially as ‘Doesn’t Function Wet.’

Kendall Lock, American’s Vice President for Airline Operations Technology, reviewed how the new HEAT system works to choose which flights to delay in order to end up cancelling fewer trips.

It’s Time For American Airlines To Put Better Internet Into Regional Jets

by Gary Leff on February 18, 2023

Feb 18 2023

American Airlines has fantastic inflight wifi on most of its planes, but there’s a portion of its fleet that lacks internet entirely and there are many planes where it’s unusable. There was a time when this made sense for technical reasons, because the flights these planes served were usually short, and because passengers weren’t as reliant on what’s become such a basic service.

Viral Resignation Letter From American Airlines From A Flight Attendant That Had Enough

by Gary Leff on February 15, 2023

Feb 15 2023

It details that flight attendant is not a high paying job. The schedules can be grueling. Dealing with passengers can be hard, and when you’re up in the air you’re on your own with little support. You see many people, passengers dealing with the worst that life throws at them and a clash of cultures between seat opponents who bring their own priors to travel, which has become increasingly small-d democratic over the past 45 years.

American Airlines Is Weeks Away From Eliminating Fixed-Price Award Tickets

by Gary Leff on February 14, 2023

Feb 14 2023

Back in December, American Airlines shared that they planned to eliminated fixed-price awards in 2023, and make all award travel on American Airlines ‘web special’ variable pricing.

We now have a window into when this change will occur.

This Woman Just Flew Atlanta To Charlotte Alone Like American Airlines Was A Private Jet

by Gary Leff on February 13, 2023

Feb 13 2023

Regina Jackson was traveling from Atlanta to Charlotte on American Airlines, and had the best flight of her life despite a series of delays and a whole bunch of weather-induced turbulence. That’s because American Airlines flight 533 had just one passenger on board – her.

American Airlines Testing New Meal Service In Business Class

by Gary Leff on February 12, 2023

Feb 12 2023

With a new business class product – suites with doors – and more business class seats beginning to roll out at American Airlines next year, the airline is working on new meals, business class bedding, and amenity kits. They’re leaning on partner airlines like British Airways to understand how service flow works with more premium customers. And they’re testing a variety of products.

Savage: Union Leader Tells American Airlines Pilots, ‘Go Get A Job At Delta’

by Gary Leff on February 10, 2023

Feb 10 2023

The American Airlines operation was taken down by bad labor relations in the summer of 2019. Mechanics weren’t fixing planes, and writing up minor issues, causing rampant cancellations. The two sides came to an agreement on a contract just before the pandemic, and things have been running smoothly.

But pilot and flight attendant contracts have been in negotiations for years, and things are beginning to turn ugly.

Flight Attendants Complain That American Airlines Is Sending ‘Snitches’ On Board To Write Them Up

by Gary Leff on February 8, 2023

Feb 08 2023

American Airlines re-assures crew that the audits are being performed by “non-threatening” employees riding in the jumpseat and taking notes on their behavior.

However some crew find working in new domestic ‘Oasis’ galleys, that have limited workspace (because it’s been condensed to make room for more seats) challenging enough as it is. American highlights that it hopes to see lower insurance costs out of the program, improved employee morale (?), and lower costs from workplace injuries.