Tag Archives for american airlines.
American’s new Airbus A321XLR enters service this week on JFK–Los Angeles, bringing its new premium-heavy cabin to the airline’s flagship transcon run. An insider report says JFK–San Francisco is next, with the A321XLR expected to begin flying that route in the spring as American starts replacing the A321T on premium cross-country routes ahead of its longer-haul missions to Europe and South America.
American’s new A321XLR squeezes a surprisingly premium experience into a narrowbody: 1–1 business class suites with doors, an upgraded 2–2 premium economy cabin and seatback screens and power at every seat. I toured the aircraft at JFK before it enters service, including the galleys and rear ovens that will let American serve hot meals in coach on long, thin routes.
American Airlines crushed a family’s stroller in a jetbridge lift, promised to pay for the damage, and then turned around and called it “normal wear and tear.” Here’s what really happened, and the exact steps you should take to fight back — from escalating your claim to DOT complaints and small claims court.
An American Airlines passenger turned their seat back into a makeshift closet. From jackets and bags to hair draped over seat backs, airlines sell tight quarters – leaving passengers to fight over where one person’s comfort ends and another’s seat begins.
American is finally looking past ViaSat just as it makes inflight internet free. The airline is now in talks with Amazon about a new low Earth orbit WiFi system that could rival Starlink, but Amazon’s network is still years from full deployment — meaning even if a deal is signed soon, most flyers may not see the real upgrade until 2028.
American Airlines is using a new system that will actually hold tight connections for late-arriving passengers when it won’t wreck the rest of the operation — and it now pushes alerts telling you exactly how long your flight will wait. Here’s how it works, how it compares to United’s ConnectionSaver, and what it means for anyone booking those brutal 25–30 minute connections through Charlotte, and Phoenix.
American Airlines has finally sent its first Boeing 777-300ER to Hong Kong to start the long-delayed Project Olympus retrofit, trading Flagship First for all-new business suites with doors and much bigger premium cabins.
An American Airlines passenger on a five hour Airbus A321neo flight showed up in row 37 with AirPods Max for every flight attendant and pilot, and wound up in first class after a passenger up front insisted on trading seats with him. Most people see it as heartwarming holiday gratitude for crew, but others question whether a filmed, high-dollar gift like this crosses the line into performative tipping and bribery-adjacent special treatment.
American’s COO told the Skift Aviation Forum that the airline’s artificial intelligence initiatives won’t be used to reduce headcount — even as Delta and United are already leaning on AI to automate whole categories of work. His primary example of AA’s “AI strategy” was the HEAT tool the airline has been promoting for more than three years, underscoring just how far behind American has fallen.
American Airlines has introduced a new AAdvantage Pass bundle that packages 100,000 miles, Gold status, and 15,000 Loyalty Points — and then slaps a $5,000 price tag on it. The idea of selling bundled status and miles makes sense, but this execution doesn’t:
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
