Tag Archives for american airlines.
At the ‘State Of The Airline’ employee forum last month current American Airlines President and incoming CEO Robert Isom laid out his vision for the airline. It was mostly about operating reliably as the priority that matters most. One line, though, struck me at the time. I didn’t write about it. Instead it’s been tossing around in my head ever since.
American Airlines saved the day for a school group of 77 passengers stranded during a major weather event in Dallas.
The high school band from Missoula, Montana performed at Disney World. On the way back they were stranded at DFW airport, and forced to sleep at the airport for one night. And this was the first experience flying – and even leaving their home state – for many of the teens.
Real meals are back in American Airlines first class which is to say we no longer suffer from shrink-wrapped turkey or pimiento cheese sandwiches.
Earlier in the month hot meals returned to first class on flights of 1500 miles or longer. The roll out went surprisingly smoothly. And now meals – albeit a charcuterie plate or vegetarian sandwich on pretzel croissant at lunch – are returning to flights 900-1499 miles in distance. American is choosing to focus on the dessert.
An American Airlines flight attendant new hire was caught snoozing (supposedly for a few moments) on a training flight while properly seated in a passenger seat. A working crewmember photographed the trainee and sent it in to management.
The new hire, a foreign-language speaker, was fired just a couple of days before graduation. And this has been highly controversial among American Airlines flight attendants who say it brief naps happen all the time.
Friday evening’s American Airlines flight 2289 from Miami to Los Angeles was delayed a little over four hours after a passenger on board popped the slide on the 4L door of the Boeing 777 prior to departure.
According to a flight attendant on the flight, the “passenger says they thought it was the bathroom door.”
American Airlines is suspending or delaying Seattle – London and Bangalore, Dallas _ Santiago and Tel Aviv, Miami – Sao Paulo, and Los Angeles – Sydney. They’re blaming delays in the delivery of Boeing 787-8s for this, a result of production and regulatory issues faced by the airframe manufacturer.
They’ll get compensation from Boeing – covering money they’d have made with these planes, and they don’t even need to fly! – but the truth is that the lack of available aircraft is at least as much American’s fault, maybe more so than Boeing’s.
The main Admirals Club in Charlotte is closed for renovations. Some travelers had hopes this would mean improving the club, still in US Airways-style, but it doesn’t. American – which has been somewhat cagey about the work that’s happening – says the updates which will take several months are about bringing the space up to fire code.
Here are permitting details for what renovations will actually be taking place.
27 year old Miami-based American Airlines flight attendant Tori Panopoulos has breast cancer and is scheduled for a double mastectomy on March 1. She has a GoFundMe and is looking to raise $10,000 because of the time she’ll need to take off for treatment.
American Airlines flight 1775 from Los Angeles to Washington National diverted to Kansas City after an “erratic” passenger tried to open the aircraft door during the flight. Passengers assisted cabin crew in subduing the man. One flight attendant hit him with a coffee pot, causing him to bleed, while passengers held him.
American Airlines has only been offering hot meals in premium cabins on cross country flights and international flights of sufficient distance. However in a sign that nature is healing, they’ll begin returning meal service to domestic first class cabins next week – Wednesday, February 16.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
