Tag Archives for american airlines.
Once you see this mistake on an American Airlines plane, you won’t be able to unsee it – and you’ll begin to notice it everywhere: “Use Seat Bottom Cushiom For Flotation”
An American Airlines flight attendant shares her charming interaction with Meghan Markle on what seems to me was probably a New York – Los Angeles flight.
In many ways I’m more excited for American Airlines than I have been at any time in the last dozen years. But a lot has to come to fruition to move from quick wins to sustainable improvement that translates into customer preference and economic performance. Still, this represents a huge shift in mindset from where the airline seemed to be a year ago.
The airline announced today the addition to Socorro Tequila onboard starting June 1, and new snack baskets starting June 11 (in addition to a separate midday basket in addition to the morning and afternoon baskets).
But what I’m most interested in is the June 1 expansion of buy on board items.
An American Airlines passenger was blocked from flying from Los Angeles to Sydney after he attempted to board before it was his turn and bring too many carry-on bags onto the aircraft. Fellow travelers filmed this escalate.
American Airlines will open its new business class Flagship lounge in Philadelphia on Thursday along with the new Admirals Club next door.
When CEO Robert Isom took over the airline, his admonition to employees at his first gathering was to never spend a dollar they don’t have to. That appears to cover the employee restroom facilities at their largest hub airport.
More and smaller airports are needed. Streamlined security, that doesn’t wait for nationwide universal rollout, is needed. We need runways and taxiways and air traffic capacity to increase throughput without stacking delays. Most of all, we need to avoid complacency that accepts the status quo as given.
Obviously they should optimize their schedules – stop burning peak-hour slots on thin-regional routes and upgauge high yield routes. They should continue to lean into the co-location of their oneworld partners in terminal 8. They should consider growing at Newark (long-term, this month wouldn’t be the time to announce it).
But I actually think there are several additional things that American Airlines can do to compete effectively in New York.
The tower controller mistakenly issued takeoff clearance to American Eagle flight AA4736. Communication was further complicated by a Spirit Airlines pilot inadvertently blocking transmissions. As American 4736 accelerated down the runway, tower controllers received an automated collision alert and attempted to retract the takeoff clearance.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
