Tag Archives for american airlines.
Old US Airways A321s don’t have life rafts, and have to hug the coastline the whole way. That takes an extra 45-50 minutes of flying each way.
Customers find themselves with more time stuck in a metal tube than they’ve bargained for. And although American says they’re investing to be more sensitive to environmental concerns they continue to burn more fuel than necessary on these trips due to their failure to invest in rafts.
An employee raised morale issues, and suggests that Delta employees are happier and take better care of customers.
Doug Parker responded that while he’s “not putting it all on this” he blamed the mechanics and summer operational performance for unhappy employees. Apparently he never read any of the employee surveys from before the mechanics’ work slowdown.
American Airlines is inviting some frequent flyers to participate in testing sessions this week to experience new seats that they’re considering. American is testing new seats for business class, premium economy, and coach.
With the LAX Admirals Club space and Flagship lounge space ‘flipping’ – the Flagship lounge taking the larger club space when it opened – the Admirals Club gets really packed. This additional space, once built, should help alleviate that.
Delta Air Lines is spending $1.6 billion on profit sharing, giving employees a bonus of 16.6% of their pay on average.
American Airlines announced their profit sharing. It totals $230 million equating to about 1.4% of employee pay. Here’s why American’s profit sharing is so much lower.
Once again it’s AAdvantage that drove American’s profit but to their credit they didn’t actually lose money flying airplanes in the fourth quarter.
During the earnings call Senior Vice President Don Casey noted that this is the last quarter where American gets a boost from changes resulting from frequent flyer accounting changes.
Whether you get a meal or a snack on American Airlines depends on the route you’re flying and what cabin you’re in. In addition to the length of flight and whether you’re in first class or coach, some routes get ‘special treatment’ and better food options than others.
Here’s a simple listing, with handy charts, so you’ll know what sort of meal or snack to expect on your next flight.
Ameican created ‘Project Kodiak’ to tweak first class: Fixing row 1’s legroom, fixing underseat storage, improving separation between first and coach, and adding tablet holders and USB power to first class.
Here are the first leaked photos of the new American Airlines domestic first class.
Changes need to be made for customer reservations where travel was booked on codeshares that will no longer exist. Where a customer was booked on an American Airlines-coded LATAM flight, they’re being rebooked onto the same flight with a LATAM flight number (and vice versa). Apparently the automated process at American to do this didn’t work properly for some reservations.
I read through the 112 page Department of Transportation approval for renovations at New York JFK terminal 8, which will facilitate the British Airways co-location with American, and learned several interesting things about the project.
The most significant new information I gleaned from the document is that American and British Airways will operate a shared lounge and that there will be a dedicated premium passenger path directly to the lounge. I don’t think I had realized though that the total number of gates in the terminal would actually decrease with this work to accommodate more widebodies.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
