american airlines

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Former American Airlines VP Exposes Reality: ‘Record Revenue’ Claim Masks Failing Business Travel Strategy

Jul 26 2025

American has been spending a lot of money wooing managed business travel and agencies. They’ve rebuilt a sales team and customer service and they’re paying out much bigger commissions and incentives. Sales expenses are up about $80 million for the quarter (commissions and GDS fees). But they aren’t bringing in more revenue.

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Leaked Slides: United CEO Mocks American Airlines Performance At O’Hare As Chicago Hands Over Gates to Limit Competition

Jul 23 2025

United Airlines CEO Scott Kirby loves to tout his airline’s superior performance to American Airlines. He became United’s President 9 years ago after being fired from American. In a set of slides he rubs salt in the wounds over his airline’s relative growth in size and financial performance at Chicago O’Hare, where both airlines operate hubs.

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“But She Got On First!” American Airlines Passenger Says Flight Attendant Backed Child Who Took His Paid Seat

Jul 22 2025

An American Airlines passenger found that a chld took the aisle seat he says he paid extra for, and had words with the family over it – but a flight attendant seems to have come down on the family’s side.

He says a flight attendant told him the family was entitled to the seat, “She got on the plane before you” and told him “you are being the bad guy.” He says he was even threatened with ejection from the flight over it.

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