Tag Archives for american.
American Airlines President Robert Isom spoke about his airline’s future at Washington National airport this week.
As part of ‘Project Journey’ the airport authority is building a new course that will replace the current hated gate 35X. Isom shared what that changes that will bring.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Two years ago American launched a new program to e-mail non-elite flyers with offers to sell first class seats starting a week before departure. I haven’t heard much about it recently, but JonNYC says that the program is back. AA “Early upgrades” — upgrades offered via email, UP TO a week in advance (that’s when they could be offered, they clear later on), have been re-launched. Offers will be emailed to targeted/selected customers. — JonNYC (@xJonNYC) September 7, 2018 .. It states that early upgrades will only be cleared if there’s enough room to accommodate -all- forms of requested elite upgrades — JonNYC (@xJonNYC) September 7, 2018 United is known to sell first class seats cheap to non-elites. They do this while elite frequent flyers remain on the upgrade waitlist and are not given the…
Last Friday, on August 31, American Airlines flight AA663 from Phoenix to Kona lost all of its functioning lavatories. A passenger reports that “only one restroom at the front of the plane was open, but that the toilet was overflowing.” This gives new meaning to the age-old question of whether coach passengers should use the first class lavatory.
A passenger flushed a diaper down the toilet and that caused the whole system to stop functioning midway through the six and a half hour flight.
American Airlines has introduced Krug champagne to Flagship First Dining. And according to a spokesperson, “it will be in the lounges until at least March. If we receive positive responses, we’ll keep it around a bit longer.”
American Airlines announced that they now have high speed internet and live tv on 100 domestic narrowbody aircraft. The plan is to roll it out across the rest of their domestic fleet over the coming year as they add high speed satellite internet to the aircraft.
There are 111 aircraft equipped with Gogo’s 2Ku satellite internet and these planes offer free live TV. All of the airline’s Airbus A320s have the product along with “more than 60 A319s” according to internal documents. Today the product is available only on legacy US Airways aircraft and the A320s do not yet have seat power, so bring a backup battery if you want to watch something.
The percentage of American Airlines seats occupied by award customers has been lower than that of competitor airlines and had been declining ever since US Airways management took over at the airline. American was been filling about 6% of seats with awards compared to nearly 8% at United and Delta and 13% at Southwest.
AAdvantage President Bridget Blaise-Shamai reported in June that they’re “on a path towards putting our availability much more closer to the competitive levels of like a Delta or a United.”
American Airlines Basic Economy fares are highly restrictive. The purpose of these fares is to make the travel experience worse, in hopes that you will spend more money to avoid them. However they need to balance that with the risk that you will just give up on them and choose to fly someone else instead.
American Airlines President Robert Isom, speaking at the Cowen and Company Global Transportation Conference, admits that “the premise of basic economy, it wasn’t a price cut…[but] an upsell.”
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
While passengers urinating on seat opponents doesn’t happen frequently compared to the number of flights and number of passengers each year, it happens frequently enough to make me wonder whether an airline would attract business by requiring passengers to certify that they’re potty trained, and to blow into a breathalyzer at the boarding gate. And it makes me wonder if airlines not doing this suggests they’d rather have the ticket revenue than discourage the behavior.
For fee-happy airlines like Spirit, Allegiant and United another approach could be onboard sale of Depends.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
