breakfast

Tag Archives for breakfast.

Marriott Calls The Cops On Guest Who Asked For Elite Benefits

by Gary Leff on November 25, 2022

Nov 25 2022

Marriott Bonvoy offers breakfast to Platinum members, but the benefit is confusing. At Courtyard hotels in North America and Europe it’s actually a choice between 500 points (total for the stay) or a $10 food and beverage credit (x2 for two guests registered to the room) that can be used any time of day – not just in the morning.

But as I’ve documented extensively, hotels seem to do what they want with impunity, published benefits of the Bonvoy program notwithstanding. One customer found this out when the hotel called the cops after they asked for their $10 credit – and when it was refused they invoked Marriott’s guarantee of $50 cash for having the benefit denied.

American Airlines Nailed Domestic First Class Breakfast In A Way Few Airlines Do

by Gary Leff on April 9, 2022

Apr 09 2022

Before the pandemic one of the American Airlines breakfasts on regional jets was a smoked salmon plate. American’s regional jets don’t have ovens in the galleys so it was a perfect meal to serve cold. I always thought that it was a better choice than an egg dish with sausage on mainline.

In the fall I had a smoked salmon plate on my Los Angeles – Honolulu flight. I was thrilled at the choice, but there was no tomato and I was given a miniature bagel. I’ve often criticized American Airlines for failing to pay attention to the details. On this flight they’d really figured it out.

A New Way Marriott Is Cutting Breakfast Costs, Tells You It’s An Enhancement

by Gary Leff on March 27, 2022

Mar 27 2022

Fairfield Inns in Japan will offer breakfast boxes instead of hot breakfast.

Marriott Pushing 20% Cost Reduction At Breakfast Across Four Brands

by Gary Leff on January 31, 2022

Jan 31 2022

Marriott has been looking to reduce costs for hotels providing breakfast and they think they’ve found it for their extended stay brands.

Hilton Increases Elite Food And Beverage Credit

by Gary Leff on December 14, 2021

Dec 14 2021

On July 1, 2021 Hilton replaced breakfast as an elite benefit at U.S. hotels with a daily food and beverage credit. This was temporary for 2021.

The concept is amazing (use the credit for a meal other than breakfast, use the credit for room service) but the amount was too low and didn’t cover the least expensive items in major cities. At some hotels it wouldn’t even cover a cup of coffee with tax if you tip (which is expected).

Some Marriott Hotels Finding Ways Around Elite Breakfast Benefit

by Gary Leff on August 2, 2021

Aug 02 2021

Full service Marriott hotels in the U.S. were supposed to have their restaurants open July 1 which means where elite member benefits include restaurant breakfast that’s now supposed to be honored. Some hotels, though, are working angles to avoid offering it.

Hilton Drops Elite Breakfast Benefit At US Hotels Starting July 1, Here’s How That Works

by Gary Leff on June 28, 2021

Jun 28 2021

A month ago Hilton announced that for the second half of 2021, a food and beverage credit would replace breakfast as an elite benefit at U.S. properties. They’ve now shared all of the details about how this will work.

The ‘Breakfast Included’ Hotel Rate Scam

by Gary Leff on June 21, 2021

Jun 21 2021

Some hotels offer rates that include breakfast. You need to figure out how likely to buy breakfast you are – and how much you’ll save. Sometimes the ‘breakfast included’ price is really just the room rate plus the cost of breakfast. And if you skip breakfast even one day, for instance you leave too early in the morning on the day you check out, you come out a loser on the deal.

But some hotels during the pandemic have been pulling a breakfast rate scam on guests.

Hotel Complains About Marriott Elite Members Trying To ‘Scam’ Free Breakfast

by Gary Leff on June 7, 2021

Jun 07 2021

At Marriott’s Hotel Distil, an Autograph Collection property located in Louisville, Platinum elite members and above get a voucher for a ‘continental breakfast’ or $15 off anything on the breakfast menu. Only they don’t offer a “continental breakfast” on the menu. And nothing on the menu was $15 with coffee, fruit or juice, tip and tax.

Hilton Adds New Elite Benefit For Second Half Of 2021: Food & Beverage Credit On Every Stay

by Gary Leff on May 20, 2021

May 20 2021

Hilton actually is actually introducing an on property food and beverage credit for elites, to replace their breakfast benefit, for early July, 2021 through the end of the year.

This applies at full-service, lifestyle, and Hilton Garden Inn properties in the U.S. only.