Tag Archives for delta air lines.
If you’re going to have an argument with someone you’re traveling with, maybe wait until you reach the hotel or make it home? And if this is on the outbound portion of the journey, maybe you don’t want to spoil the vacation itself where you may be stuck with them in an unfamiliar place?
It was about 1 a.m. when he is said to have walked up to an elderly female passenger, exposed himself, and urinated on her for approximately 20 seconds. Flight attendants tried to intervene but he became aggressive – and reports are that he struck an elderly man with his right hand – before collapsing into a different seat.
The woman said to the crewmember that she “went to college with” Delta CEO Ed Bastian. The Delta flight attendant snapped back, “you should have kept in touch” then! I guess they weren’t that close. Attempted ‘don’t you know who I am’ failed.
Equally frustrating to late departures – or maybe even more problematic – is departing early. It’s the Goldie Locks problem. You plan on the basis of the airline’s schedule, and departing early means you have less time than you though to make it to the airport and through security. You may miss your flight!
A Delta Air Lines passenger left their seat in a shocking state after a flight on Monday. There was food waste, brown smears, a ripped up safety card – and something that looks like a tiny version of the flag of Bolivia left in and around the seat. The passenger just got up and left at the end of the flight, blissfully unaware of their own chaos like Mr. Bean.
When Delta’s systems melted down, they lost track of crew. They were making announcements in terminals looking for pilots who could work. Their crew scheduling systems collapsed. It took days for those systems to catch up, running several instances in parallel (which caused its own problems, as those systems needed to sync). The meltdown was caused by crew scheduling system failures and that system was IBM, not Microsoft according to Satya Nadella and Microsoft’s lawyers.
Delta Air Lines cancelled more flights last month than they did in 2018 and 2019, in an historic meltdown following the CrowdStrike outage. They delayed taking care of customers, denied blame, and their CEO jetted off to Paris for the Olympics.
They’ve made a big show of their plan to sue CrowdStrike for damages, since this wasn’t Delta’s fault, but they have several hurdles to overcome.
Delta is giving employees two positive space passes for anywhere that Delta flies. Employees usually travel nonrevenue, space available for leisure. This lets them book confirmed travel. It’s costly to Delta, because it might displace a paying customer.
Delta and United have suspended service to Tel Aviv, in anticipation of an escalation in hostilities between Israel and Iran, Hezbollah, and other Iranian-backed groups after Israel struck Hamas’s Ismail Haniyeh while at his home in Tehran.
She’s three years into her flight attendant career, already has a social media following of over 100,000 to sell to, and since flight attendant pay is very low until you gain seniority she’s looking to make extra money.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
