Tag Archives for delta air lines.
9,000 people signed a petition asking Delta Air Lines to reconsider. Delta did not respond to the petition.
Now the AFA-CWA union, which is trying to organize Delta flight attendants, is using that to drum up anger at the airline that might help their cause.
A passenger on a Delta flight from Nashville to Minneapolis found a way to annoy a passenger she wasn’t even sitting next to her, and she did it without saying a word.
The woman on the Airbus A319 draped her hair over the seat back behind her. What makes it worse it that Delta Air Lines has seat back entertainment screens, so she was blocking the screen of the passenger sitting behind her. That passenger kept trying to move her hair out of the way. She kept moving it back over the screen.
Delta has a close collaboration with Starbucks already. American Express has given out Starbucks gift cards occasionally in the past when denying cardmembers access due to lounge crowding. Surely they could team to buy these cards at a big discount, driving business to Starbucks and freeing up lounge space.
A Delta Sky Club Executive membership went up by $650 this year. The airline could allow members paying $1495 back into the lounge when traveling on a basic economy fare. That extra membership cost covers a lot of $8 gift cards purchased for some percentage off of that.
Sometimes damaged bags work out in a customer’s favor. If you’re mid-trip the airline may have a replacement bag to offer you at the baggage office, to at least keep you going. They may also be willing to replace the bag, instead of paying out compensation. And maybe they’ll just keep sending you new luggage?
Delta hasn’t been nearly as aggressive with mileage partnerships over the past several years, outside of its main credit card partner, as competitor airlines.
That could be changing. Through March 31, 2023 hotel and car rental bookings through their portal earn qualifying dollars towards SkyMiles elite status.
A Delta Air Lines economy passenger was spotted inflight on a four hour flight using his seat as a standing desk. He’s resting his laptop on top of his seat back, and facing backwards to work. This is a power move.
If you’ve wanted to get value out of SkyMiles you’ve needed to (1) usually fly coach, and (2) luck out with one of their ‘flash sales’ on domestic routes and travel to the Caribbean.
Even coach travel, though, is no longer reasonable even when it’s seats that are likely to go unsold in coach. They’ve started charging over 500,000 miles one way for some economy partner awards to Asia.
Considering how important frequent flyer programs are to airlines – they drive billions of dollars of high margin revenue – they disclose very little about that portion of their business. Delta filed its SEC 10-K annual report on Friday, and included tidbits about the inner workings of the SkyMiles program
A little over a year ago I expressed shock that Delta would publish 369,000 miles roundtrip in business class as a ‘flash sale’ deal to Rome.
Now 750,000 mile award trips are something they advertise as a good deal to jump on. It’s right there on their International Premium Cabin Deals page.
I just wrote about how great a job United Airlines has been doing recognizing the special moment that a customer reaches a lifetime status milestone – at the airport and inflight. It seemed fitting to share this heartfelt message from a newly-minted Delta Air Lines seven million miler.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
