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Delta Claims They’ll Be Carbon Neutral Starting Next Month, And I’m… Skeptical

delta plane
Feb 14 2020

Ultimately this is long on narrative, and in the near-term relies mostly on buying carbon offsets which are questionable in effectiveness and limited in supply (if every company wanted to fully offset there wouldn’t be nearly enough opportunity to go around, so Delta is in some sense just bidding up the price of offsets that will be taking place anyway).

Noble goals, and surely they’ll make progress towards those goals, but the claim that they’ll be a carbon neutral airline next month is dubious to say the least.

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Delta Agent Delivers A Message Of Hope To Passengers Mourning Kobe Bryant

Jan 30 2020

A Delta Air Lines agent at New York JFK spoke to passengers waiting to board for Los Angeles shortly after learning about the death of Kobe Bryant and his daughter and the rest of the passengers on board a helicopter on Sunday.

The agent, Courtney, implored passengers to cherish the people most important to them in their lives. She told them “if there is someone you haven’t spoken to today, call them. If there is someone you haven’t reached out to in a while, call them” — and not to text, “We’ve got to pick the phone up.”

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Delta Introducing New Domestic First Class Seat

Jan 27 2020

Delta is introducing a new domestic first class seat which will be introduced with its Airbus A321neo. They have 100 on order and begin taking delivery later this year.

This new Recaro seat has better privacy because of the shields that protrude from the side of the seats. There’s also improved storage at the front of the seats in the center and a larger tray table. With these seats Delta continues their practice of conveniently placing power outlets in front of passengers instead of making customers contort themselves to find and plug in their devices.

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Delta CEO Ed Bastian Gave a CES Keynote: What Tech Changes Did He Reveal?

Jan 07 2020

Delta has been promoting their CEO Ed Bastian’s keynote at the Computer Electronics Show as a Really Big DealTM, the ‘first airline’ to do such a thing, as though that suggested on its own that Delta is a leader in technology. At CES you find virtual reality, 8k TVs and next gen wearable devices. And Delta has tech to unveil that’s so big it’s a keynote at the conference. Given the prominence of the forum and the buildup, what did he reveal? Free inflight wi-fi someday, with no specifics. They say this is an area where other airlines have struggled although of course JetBlue offers free wifi and American has just been waiting to see what Delta announces so they can copy it. Biometrics in partnership with the government to track you throughout your journey.…

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Why American Airlines Would Make More Money If They Improved Product And Service

american airlines planes
Dec 13 2019

American Airlines has said that they believe their path to profitability is doubling down on their current approach which hasn’t worked so far. They should be changing their approach to invest in better service and a better product, especially domestically and in economy, and to build up their route network in key business centers, because that’s how they’ll grow the key profit center of their business – co-brand credit cards.

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