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Park Hyatt New York Proves Why Hotel Loyalty Makes Sense

Park Hyatt New York Proves Why Hotel Loyalty Makes Sense
Jul 06 2019

I’ve reviewed this property several times, and a review (there’s a great pool!) isn’t the point of this post. Instead it’s elite benefits on a simple trip that I didn’t have to go halfway around the world to take advantage of.

There’s an important lesson for airlines, too. Increasingly airlines treat you based on how much you’re spending on a given ticket. But when you’re spending a lot on a ticket, at least when it’s not transatlantic business class where you need a night’s sleep before going straight to work on the other end, you may not even care much about the treatment. Real loyalty is secured on cheaper stays or points redemptions when you’re creating moments with family.

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Use Chase Points to Qualify for Top Tier Hyatt Status in as Few as 10 Nights

Infinity Pool Sunrise
Jun 25 2019

Hyatt is offering double elite qualifying night credit at Hyatt Ziva and Hyatt Zilara-branded all-inclusive resort properties when you stay and check out between August 1 and November 23, 2019.

That new offer has been shared fairly broadly, but I was waiting to cover it while I got something confirmed. First let me offer two points that may be obvious but are worth reminding, and then a more interesting and less obvious point.

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Lufthansa Says Points to Miles Transfers May Be Illegal, Shuts Them Down

airport pick up
Jun 07 2019

If Germany’s Payment Services Supervision Act applies to ‘buying’ Lufthansa’s miles using points in another program, then they aren’t currently in compliance with the Act, in part because ‘e-payments’ are now regulated as traditional payment services. That means registration, government supervision, and “strong customer authentication” among other requirements.

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Chase Surveying How to Redesign an Airline Credit Card

airline cabin
May 18 2019

Chase is surveying how to design an airline card. I’d normally think they would be look at the United product, since Chase and United have been in ongoing and vigorous discussions about how to improve their program (although the United card was recently revamped).

There are two references in the questions that suggest to me they could be thinking through the British Airways product: carrier surcharges on award travel and European destinations.

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Stack Several Promotions as Hyatt Adds a New Brand to Its Portfolio and 16 New Hotels

carmel valley ranch
May 14 2019

It was only just October that I broke the news that Hyatt would acquire Two Roads Hospitality and the Thompson, Destination, Joie de Vivre, Alila and tommie hotel brands.

Already Hyatt has been integrating properties. Most of Thompson Hotels joined World of Hyatt March 28th. Hyatt has just announced that the previously excluded Thompson Playa del Carmen and Thompson Beach House in Mexico will join effective May 15, 2019.

Today Hyatt integrates a second of the acquired brands — Joie de Vivre — into the World of Hyatt portfolio.

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