Tag Archives for hyatt.
The American Airlines – Hyatt partnership isn’t about ‘rewarding us.’ The partnership is about looking for new customers for each brand. And these changes are designed to align marketing dollars with corporate objectives.
Probably the best new option here is for Hyatt elites with 100 nights per year to choose American AAdvantage Platinum status for a year as their choice benefit. Redeeming Hyatt points for AAdvantage status for a day, at the same price you can do this using AAdvantage miles, may be useful for some as well.
I checked into the Grand Hyatt in DC earlier this week. Or, should I say, I tried to check in. There was a long line at the desk, but no line for elite check-in. Of course, there was nobody working elite check-in, either.
Resort fees usually include collections of useless items, or small discounts or credits that the hotel benefits from when you spend more than the allotted amount. In the case of a $15 food and beverage credit, much of the time the hotel comes out ahead if you use it. Denying it to the guest is a mistake. But it’s also a scam layered on top of the resort/destination fee scam itself, because the hotel is getting compensated for it – and has to provide the same benefits to redemption guests as cash ones.
It’s a 41-room 1930s-era motor lodge with neon sign that attracts locals to its pool with day passes. And, since Austin really isn’t centered around a downtown, it’s actually quite a good location for tourists. The property maintains the ‘Keep Austin Weird’ vibe of the early-2010s (from long before the Californians arrived during the pandemic).
Last fall Hyatt launched a short-term rental booking platform called Homes & Hideaways by World of Hyatt. It’s similar to Marriott Homes & Villas.
Brand reputation matters a great deal in luxury. Customer experience matters a great deal in luxury. So while they want to compete to grow scope, joining the race to the bottom puts luxury at greatest risk. It’s an even more dangerous game for Hyatt to choose to play than Marriott.
Hyatt has added Under Canvas glamping through its Mr and Mrs Smith partnership. There are 13 outdoor resorts in places like Yellowstone National Park and the Great Smoky Mountains.
The first Standard Hotel property – The Standard Hollywood – was opened on Sunset in 1999 and closed during the pandemic. The original investors included Leonardo DiCaprio, Cameron Diaz, and Benicio del Toro.
Current hotels include New York in the Meatpacking District and the East Village; Miami Beach; London; Maldives; Ibiza; and Hua Hin.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
