I absolutely loved this discussion amongst flight attendants of ways they can go above and beyond in providing domestic first class service. It isn’t required of them. They aren’t going to be penalized for not doing it (or rewarded by their company foe going all-out). They just want to be proud of their performance, each and every day.
inflight service
Tag Archives for inflight service.
Leaked: Delta’s ‘Distinctly Delta’ Overhaul Promises Big Upgrades To Premium Meals, Wines, And Service—Starting Right Away
It sounds like they’re planning to address food and beverage deficiencies, though, in a really serious way. According to aviation watchdog JonNYC who has been sharing details on Twitter and on Bluesky, Delta is launching “pretty ambitious upgrades to several aspects of on board food and drink” along with servingware and service flow.
American Airlines Inflight Service Cuts Are Everything That’s Wrong With American Society
When I covered cuts in inflight service at the behest of its flight attendants union I pointed out all of the elements of hypocrisy and how this makes the American Airlines product worse.
In some sense American had no choice as a result of broader cultural issues we’re grappling with as we transition from the pandemic to endemic phase of dealing with Covid-19.
American Airlines Capitulates To Flight Attendants – Will Cut Service
The American Airlines flight attendants union asked the airline to cut service levels for passengers because they don’t want to work because they’re concerned about the spread of Covid-19.
Needless to say, starting mid-next week, on your next American Airlines flight in back you may be thirsty. Plan accordingly.
American Airlines Flight Attendants Union Offers Specific Proposals To Reduce Inflight Service
They want single tray service in international business (and first) class and reduced beverage service in coach on all flights. And they say this is to keep flight attendants safe.
Maybe it wasn’t such a good idea to award incentives to employees for getting exemption from vaccination requirements.
American Airlines Will Prioritize High Revenue Flights For “The Right Plastic Cups”
Brady Byrnes, who is American’s Vice President of Inflight, explained at an internal meeting this week (a recording of which was reviewed by View From The Wing) that the carrier is prioritizing which flights get basic amenities.
American Airlines Surveying Whether Predeparture Beverages Have To Come Back
The airline is surveying customers on what they’re going to need to offer in domestic first class based on customer expectations.
American Airlines Plans To Keep Domestic Coach Cabins Dry Until 2022
There won’t be any cocktails in coach on American Airlines, at least until 2022. And you can blame the Biden administration’s transportation mask mandate for that.
American Airlines Has A New Goal: Have Enough Water For Coach Passengers
American Airlines has had catering issues they’ve blamed on pandemic unemployment and other supply chain disruptions. Their goal now, according to the airline’s managing director of onboard dining, is to have “at the very minimum enough water to go to everyone.”
American Airlines Blames The CARES Act For Lack Of Catering On Dallas Flights
The CARES Act and successor spending bills gave $79 billion from U.S. taxpayers to airlines. But American Airlines is blaming the laws for its inability to catering flights out of Dallas – Fort Worth with beverages and snacks.
At a recent employee question and answer session, a recording of which was reviewed by View From The Wing, a flight attendant asked CEO Doug Parker about catering problems in Dallas and Charlotte. Parker responded by blaming catering companies who have been unable to to hire employees.