jetblue

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Reschedule Flight After Covid Exposure? No Fee Waiver If Your Test Hasn’t Come Back Yet

by Gary Leff on September 8, 2021

Sep 08 2021

A JetBlue passenger learned he was exposed to Covid-19 and was supposed to fly the next day. Many airlines have dropped change fees from some fares, but this passenger was on a ‘Basic’ fare. He called JetBlue to find out what to do. He had taken a Covid-19 test, but wouldn’t get the results before he was supposed to fly.

He asked to reschedule his trip a couple of weeks into the future. He was told he’d have to pay a difference in fare and also a $100 change fee. JetBlue wouldn’t waive the change fee without presentation of a positive test.

Could JetBlue Be Starting An Australian Airline?

by Gary Leff on August 5, 2021

Aug 05 2021

JetBlue appears to be hiring an airport supervisor for… Brisbane, Australia. There are multiple people on LinkedIn identifying themselves in administrative roles working for the airline in Brisbane already. While JetBlue doesn’t have planes capable of flying from the U.S. to Australia, Australia has no limits on foreign ownership of domestic airlines.

Elite Benefits Coming To The American-JetBlue Partnership This Fall

by Gary Leff on July 20, 2021

Jul 20 2021

American Airlines and JetBlue launched their ‘Northeast Alliance’ early in 2021.

Until now there haven’t been elite benefits recognized between the two airlines, and there’s no redeeming miles for each others’ flights. Elite benefits, though, will begin this fall.

The American Airlines-JetBlue Partnership Is A Mess For Passengers

by Gary Leff on July 18, 2021

Jul 18 2021

American Airlines customers, especially, should like flying JetBlue which offers more legroom, seat back entertainment, free wifi and a business class product (on routes where it’s offered) with relatively great seats, food, and friendly service.

However the actual partnership – as experienced by passengers – is quite broken. Several customers, based in both Boston and New York, have shared the problems they’ve faced.

The New, Easy, And Cheap Way To Book JetBlue Mint (Business Class) Awards

by Gary Leff on July 9, 2021

Jul 09 2021

The Emirates frequent flyer program has just introduced award redemption on its partner JetBlue. It’s easy to get Emirates points. And the award prices for JetBlue’s ‘Mint’ business class are surprisingly reasonable. You can often book JetBlue business class seats for more than one third fewer points than JetBlue would charge in its own program.

‘Eye Mask Karen’ Confiscates Passenger’s Mask: They’re For Business Class Customers Only

by Gary Leff on June 16, 2021

Jun 16 2021

A JetBlue flight attendant confronted a passenger in coach and confiscated their eye mask because they weren’t flying business class – and JetBlue eye masks are for business class customers only.

The passenger asked about an eye mask when they boarded, and they were told no – there’s only one amenity kit boarded for each passenger in business class. A woman seated up front offered hers to the man. JetBlue gave it to her – and she gave it to him. But a member of the cabin crew would have none of it. And there’s video of Eye Mask Karen policing the transaction.

Union Blasting JetBlue For Making Flight Attendants Commute From New York JFK To Newark

by Gary Leff on June 16, 2021

Jun 16 2021

JetBlue was born at New York JFK, with slots gifted like so much manna from heaven by Senator Chuck Schumer. But JetBlue no longer drinks from the New York Kool-Aid, they’ve talked about moving down to Florida and they’ve built up flights at Newark.

Schedule data from Cirium Diio Mi shows that JetBlue is operating 1685 flights to 29 destinations from Newark this month. However they don’t have the infrastructure at Newark to support their current ambitions.

Double Dipping Status and Mileage-Earning Benefits With the JetBlue-American Partnership

by Gary Leff on May 28, 2021

May 28 2021

With the introduction of the ability for American frequent flyers to earn miles and elite status flying JetBlue, and vice versa I’ve gotten several questions about the relationship centering around taking advantage of both programs at once.

American And JetBlue Introduce Reciprocal Mileage And Elite Status Earning

by Gary Leff on May 26, 2021

May 26 2021

Reciprocal mileage and status-earning on all flights operated by either airline is now available to members of both the TrueBlue and AAdvantage programs. Codeshares – which can be challenging for consumers – are no longer required.

Flight Diverts When Maskless Man Does Lines Of Coke In The Lav, Gropes And Threatens Woman On Board

by Gary Leff on May 16, 2021

May 16 2021

JetBlue flight 915 from New York JFK to San Francisco diverted to Minneapolis on Sunday after a passenger, who reportedly did lines of cocaine in the aircraft lavatory and made unwanted touching advances towards a woman on board, and made knifing gestures with his hands towards her.