Tag Archives for jetblue.
JetBlue keeps TSA fees it must refund when award tickets are canceled, offering travel credits instead. A judge rejected its preemption defense and let passengers’ lawsuit move forward.
A JetBlue pilot messaged ahead after a passenger reportedly snuck a dog onboard and refused to cooperate once crew discovered it. The dog then made a mess in the cabin, though the flight still arrived early and the aircraft was turned for its next trip with only limited time for cleaning.
JetBlue’s CEO gave graduates a commencement message about character, reputation, friendship, and not confusing achievement with who you are. In the age of AI, that lesson matters more because capability is becoming abundant while trust, judgment, courage, and human connection become more scarce.
United CEO Scott Kirby still won’t declare an American Airlines merger dead, keeps praising JetBlue as a partner, and now admits United ordered excess aircraft.
Scott Kirby says United is not buying American Airlines or JetBlue — and calls a JetBlue deal “mathematically not doable.” But a bankruptcy scenario, recently floated by JetBlue’s founder, would change the math.
JetBlue’s CEO was spotted onboard a Boston–Fort Lauderdale flight playing “Seat Bingo” with passengers and giving away free tickets — with two of the winners sitting in middle seats. The video is making the rounds again, and while it appears to be recycled, it’s still good to see JetBlue’s top executive making the flight feel a little more human.
JetBlue flight 882 from St. Lucia to New York JFK couldn’t operate on Friday due to a birdstrike. The airlnie delayed the flight until 11 a.m. on Saturday, but it telling passengers stuck overnight in the Caribbean that the airline will not provide hotel rooms.
Spirit Airlines’ shutdown was supposed to leave a hole in the market. JetBlue is already treating it like an opening — shifting planes, crews and new flights into Spirit’s Fort Lauderdale home base while cutting flying elsewhere.
The simple story about Spirit Airlines is that the Biden administration killed the carrier by blocking JetBlue’s bid to buy it, but that is too neat and mostly wrong. Spirit was already failing because its costs rose, its product stopped matching what customers wanted, and the antitrust move that really undercut any plausible rescue came earlier, when the government killed JetBlue’s alliance with American.
JetBlue founder David Neeleman says the airline could be pushed into bankruptcy this year if fuel prices stay elevated, and he does not think any major U.S. carrier wants to take on its debt.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
