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Racist ‘Burger King’ Banned From JetBlue Last Week Gets Kicked Off American Airlines Too

by Gary Leff on October 31, 2020

Oct 31 2020

Last week a passenger in a Burger King crown got booted off a JetBlue flight to New York JFK – and banned from the airline – after a racist rant prior to departure from Kingston, Jamaica. It all began when there wasn’t overhead bin space available for him to use.

The man tried to get up in the air again to head back to the States. He got kicked off an American flight on his next attempt to depart Jamaica. There aren’t that many airlines left. At some point could he have no options left but to swim?

First-Ever 100,000 Point Offer For JetBlue Credit Card

by Gary Leff on October 28, 2020

Oct 28 2020

Barclays is offering 100,000 points as an initial bonus for the $99 annual fee JetBlue Plus Card. The offer is also available for the $99 annual fee JetBlue Business Card.

You’ll generally get 1 to 1.6 cents per point in value redeeming for JetBlue flights. Mint (business class) flights will skew towards the lower end. I value a JetBlue point at around 1.25 cents apiece, so a 100,000 point offer means $1250 worth of travel, or $1151 net of each card’s annual fee.

Two Year Old Kicked Off JetBlue Flight For Refusing To Wear A Mask

by Gary Leff on August 19, 2020

Aug 19 2020

JetBlue’s face mask policy says anyone who cannot wear a mask “should postpone travel until this temporary requirement is no longer in place.” And JetBlue has now enforced their policy against a two year old on a flight from Orlando to Newark.

JetBlue Trying A New Disinfecting Procedure One Industry Insider Says Will Never Work

by Gary Leff on July 29, 2020

Jul 29 2020

An executive at another airline who managed a UV cleaning procurement process tells me they evaluated GermFalcon and found it “too fragile,” that it didn’t live up to its claims, and that the actual device is too unwieldly, JetBlue “will never get to use it on turns” the way they’re promoting.

American Airlines And JetBlue Launching Northeast Partnership

by Gary Leff on July 16, 2020

Jul 16 2020

This new American Airlines-JetBlue partnership paints a path forward for American Airlines to grow and compete in New York, one of the key elements that has been missing from its strategy, including from its co-brand credit card strategy. It has the potential to make American Airlines more relevant to cardmembers in the financially-important New York market, just as the Alaska Airlines partnership can help in the Bay Area and Seattle where tech money is significant. Whether or not this succeeds comes down to execution and whether the partnerships grow to their potential.

JetBlue Becomes First U.S. Airline To Require Passengers To Wear Face Masks

by Gary Leff on April 28, 2020

Apr 28 2020

American Airlines is going to start handing out masks to passengers on some flights. Several airlines are requiring flight attendants to wear masks.

And now JetBlue is becoming the first U.S. airline to require it of passengers starting May 4. Masks provide some measure of protection for other passengers in the event the wearer is asymptomatic but spreading the virus.

Bailout Double Cross: We Gave Airlines Money Not To Reduce Worker Pay, They’re Doing It Anyway

by Gary Leff on April 20, 2020

Apr 20 2020

The airline bailout provided cash to continue to pay employees. They aren’t allowed to involuntarily lay off employees or reduce rates of pay through September 30. However one U.S. airline found a workaround: requiring unpaid time off. That way they keep the money to protect shareholders at the expense of employees.

US Government: Airlines Must Contact Everyone They Refused A Refund To And Offer One

by Gary Leff on April 3, 2020

Apr 03 2020

DOT is telling airlines that continuing to deny refunds for cancelled flights and significant schedule changes is “a violation of the carriers’ obligation that could subject the carrier to an enforcement action.”

However the government will not act against airlines that have improperly refused refunds already provided they get their act together and fix their policy, educate staff about the change, and contact everyone that already took a voucher to let them know they are entitled to a refund.

Airlines Are Breaking The Law By Refusing Refunds For Cancelled Flights

by Gary Leff on March 22, 2020

Mar 22 2020

Airlines that aren’t providing transportation that was purchased are trying to keep customers’ money, even as they seek more of their customers’ money in the form of government bailouts. While the international airline trade group is trying to get governments to legalize this theft, some carriers are doing it on their own regardless of the law.

JetBlue Is Using Coronovirus Fears To Sell More Tickets

by Gary Leff on February 26, 2020

Feb 26 2020

If you have a previously purchased airline ticket, JetBlue’s normal cancellation rules apply. However if you buy a new ticket starting tomorrow through March 11 for travel completed by June 1, no cancellation fees will apply.

The airline says this is about getting consumers to buy tickets who are afraid of coronovirus, and the policy even applies to their basic economy and vacation package fares.