Tag Archives for sky club.
One man suffering at the hands of Delta’s thousands of cancelled flights this past week decided to take revenge in the only way he knew how. Stuck in the airport, the Sky Club lounge member found himself out expenses for a trip he was no longer getting to fully take and without compensation for those expenses. So he decided to take compensation, or at least impose costs on the airline, equal to what he was incurring.
In the hidden war of tit-for-tat inside the Delta Air Lines Sky Club, Delta raises prices and then customers try to get their money’s worth. Delta responds by enforcing its rules against passengers taking food from the club, but that only encourages the practice further.
A passenger shared to Reddit his experience at the Delta Air Lines Sky Club at New York LaGuardia where kids had run amok. These lounges have become far more expensive. The airline bans basic economy passengers from entering and even their own elite passengers in economy who are flying internationally, to cut down on crowding. Maybe they should impose age restrictions, too?
Earlier in the month I flew to LA as a favor to Peter Greenberg, to speak at the Travel Adventure Show. I flew out on a Saturday, back Sunday. I didn’t want to leave too early, since I didn’t actually need to speak until Sunday, and wanted to fly back as quickly as possible after I was done. United, American, Southwest and Delta all operate the Austin – Los Angles route and both ways Delta had the schedule that worked best for me.
It’s actually coach passengers with access to Delta Sky Clubs that are likely to see the greatest benefit, because those lounges are generally attractive facilities with good food and beverage options. What those passengers need most is for existing lounges to be a quiet respite from the terminal. And these Delta One lounges will go a long way towards making that happen.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
