Thursday morning I laid out the
realistic pessimistic view that we aren’t going to see ‘normal’ again for quite some time, and that what we even think of as normal may shift.
One indication of this is that American Airlines has extended change fee waivers for passengers traveling through May 31.
- Valid for tickets purchased prior to March 1
- Requires travel by December 31.
Fares may be higher in the future, and fare increases to new itineraries do apply, but there’s a very good chance we’ll be seeing a lot of travel deals relative to higher fares.
By not extending the change fee waiver into the new calendar year they’re able to keep their breakage assumptions and valuation assumptions for outstanding credits in place going forward.
Customers also still have to use their credits within 12 months of original date of purchase. That’s a huge problem for people that booked their travel 11 months in advance. Many people will see their credits simply expire.
That’s one reason it is so important to bear in mind that if your flight is cancelled or itinerary substantially changed as a result of American’s scaling back of its schedule you’re entitled to a refund. Ask for it.