Woman Found In Ceiling Of Hotel, And An 18 Inch Hole In Her Room That Led To Another Guest Room

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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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  1. You confuse California with a place where personal rights are still available. Preview of America that is coming. #electionshaveconsequences

  2. For the California restaurants, the article hints at why. Outdated menus are a big issue, but a restaurant near me was dealing with this as well and the main problem was a delivery service (I think GH, but may be wrong) bought a domain similar to the restaurant and had an order link with prices that were way higher than the restaurant’s own (to build in their “commission”). If someone searched for the restaurant and clicked on the delivery service link, they’d see prices way higher and may click away, thinking the restaurant is insanely overpriced (e.g. tacos for $14 instead of $10).

  3. California = Commiefornia

    Having said that, restaurants who offer takeout but are not voluntarily on doordash etc. are very dumb cock suckers.

  4. I agree with California. Where you sell is part of your brand. Companies have often chosen not to sell via certain companies or channels. High end clothing companies have restricted companies like Costco from selling their product because they don’t want to be seen as a discount product.
    Local restaurants shouldn’t be forced on a sometimes poor customer experience that’s not something they agreed to be part of.

  5. So Gary, you don’t think that your work should be protected by copyright or intellectual property laws. That other people should be able to take all of your content and put it on their viewfromthewings blog and profit from it? Am I missing something or is that pretty much exactly what was happening to those California restaurants?

  6. @farnorthtrader –

    1. if the issue is copyright then California wouldn’t need a new law specific to restaurants

    2. more broadly on intellectual property I am generally sympathetic to the positioned laid out by the incredible John Perry Barlow in his still-excellent 25 year old piece “Selling Wine Without Bottles” https://www.eff.org/pages/selling-wine-without-bottles-economy-mind-global-net

    I had the privilege to correspond with Barlow about, of all things, an Avis customer service issue a couple of years before his death.

  7. On the restaurant issue you completely misunderstand the situation.
    Restaurants should have the choice which delivery partner to tie up with. By selling for the restaurant without a formal tie up, all complaints and problems become the restaurants even when the delivery provider is at fault. Grub hub amongst others has also used some unethical practices like buying similar domain names and overcharging there, thus making the restaurant seem like less of a value for money proposition for you guessed it, the consumer.

  8. @jason again transposes his own issues onto another. In this case, restaurants. No need to prove you’re a very dumb c*^k sucker, Jason. You’ve proved it many times already

  9. I agree completely with the California law. All the law requires is consent. If that’s not forthcoming, presumably there’s a reason. @Gary I’m surprised that someone like you who espouses Libertarian perspectives takes issue here.

  10. To be fair to the CA restaurants, the delivery services have been very abusive in their practices — putting up popular restaurants on their platforms, even when the restaurants do not even do take-out! They pretend to fulfill the orders from “cloud kitchens” who make food only for deliveries, and when quality or price do not match what customers expect, then the restaurants get the complaints — but never fulfilled the order or gotten payment. Lots of lawsuits in CA right now over this practice.



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