Monthly Archives for July 2017.
United CEO Oscar Munoz originally issued a statement apologizing that passengers were inconvenienced and claiming that Dr. Dao had been belligerent. He since backtracked on that claim and publicly apologized. But he has never called Dr. Dao.
Dr. Dao actually says that he “would fly with United again” because of the changes to overbooking policies that airlines have made since his incident.
Comedian Faizon Love received a 180 day suspended sentence and a job working for United Airlines after he beat an airport worker in the Columbus, Ohio airport in March.
Thank goodness the U.S. has backtracked on the electronics ban.
As a lithium ion battery fire on a JetBlue flight in May reminds us, lithium ion batteries can be dangerous. When they catch fire in the cabin there are procedures to put them out. When they catch fire in the cargo hold of a plane, they can burn out of control.
A second hand report relays that two officers boarded the flight and instructed a flight attendant to have everyone remain seated.
Officers then, apparently, instructed a male flight attendant to “get his bag” and then proceeded to handcuff him and “walk him off the plane.”
Either Emirates, Etihad, and Qatar are a threat to Delta’s business or they aren’t. If it’s even close to the existential threat that Delta executives claim, that should be priced into the the market’s valuation of their future prospects. If it doesn’t matter, then the controversy is a tempest in a teapot.
At the very least, critics of the Gulf carriers have to explain why the stock market doesn’t appear to see validity in their position.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
From a marketer’s standpoint the great thing about electronic communications — and data — is that your messages can be mass-customized so that they are directly relevant to the consumer.
In theory this drives far better response, and it turns unwanted marketing messages into useful information. You see what makes something “junk mail” is precisely that it isn’t relevant to us, not that it’s marketing.
A legacy US Airways Airbus A320, retrofit with Gogo’s 2Ku satellite internet technology, is now in service.
The registration on this plane is N102UW and you can track what routes it’s flying.
American Airlines flight AA218 from Atlanta to Chicago on Wednesday was delayed several hours when a woman attacked a flight attended while the aircraft taxied on departure.
The passenger reportedly hit a flight attendant after arguing when she wouldn’t sit down.
If you didn’t already understand that this is a crony capitalist play, with big airlines using their influence over Members of Congress to benefit themselves at the expense of consumers, the fact that the statements of Members are literally being written for them by United, American, Delta the change history in a Word document appears to prove it.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
