Monthly Archives

Monthly Archives for June 2020.

Did The Head Of Lufthansa’s Flight Attendants Union Demand €1mm Bribe To Agree To Job Cuts?

Jun 22 2020

Germany’s Die Welt is reporting that the head of Lufthansa’s cabin crew union demanded “one million euros from Lufthansa” to agree to “job losses and reduced pay” for members as part of the airline’s restructuring and bailout.

The union, for its part, denies these claims as it fights to minimize the thousands of jobs that are expected to be lost at Lufthansa.

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McDonalds Coffee Spill Lawsuit Revisited: United Airlines Spilled Scalding Drink On Child

ronald mcdonald
Jun 21 2020

You may be familiar with — and even outraged by — the famous lawsuit against McDonald’s by Stella Liebeck who was burned by hot coffee.

The jury’s $2.7 million award has long been a poster child for tort reform (the judge actually reduced her award to $480,000). That lawsuit brought change though – albeit not to United Airlines.

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Americans Can Visit Dubai Again Starting July 7

outside dining
Jun 21 2020

This is hardly peak tourist season for Dubai, with daily temperatures averaging about 100 degrees. Still, staying somewhere like Al Maha Desert Resort seems fantastic for social distancing. You get your own standalone villa with your own private pool. When I was there you could choose to take all of your meals in-villa too as part of the resort’s all-inclusive approach. And redemptions are available every day using Marriott points.

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Cabin Crew Dox Passenger After He Complains About Onboard Service, Get Flight Attendant Fired

Jun 21 2020

An Italian customer wrote to Emirates customer service to complain about a flight attendant who was texting using her phone while sitting in the jump seat. He said he’s a Skywards Platinum member, and he was going to complain broadly in social media unless he received compensation. Emirates fired the flight attendant.

Cabin crew, though, doxed the guy and also have been gossiping about him claiming he steals salt and pepper shakers from aircraft and tries to scam ‘to go’ bottles of wine. They want flight attendants to be on the lookout for the guy, looking out for him taking phtoos inflight (since he took a photo of the flight attendant he complained about) because UAE law places restrictions on photography of others.

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Is The Pandemic The End Of Hotel Book-Direct Supremacy?

Jun 21 2020

For several years hotel chains have worked to get customers to ‘book direct’ rather than through third party agents because it lowers their distribution costs. They’ve imposed contracts that limit the ability of their properties to offer discounts, and they’ve advertised to convince you that booking directly through them gives you the lowest price, but that’s often not true.

Now that the global pandemic has decimated hotel occupancy, properties are doing everything they can to cut costs and look for business – and that includes cutting more deals with third party distributors.

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Isn’t It Risky To Lend $5 Billion To MileagePlus When United Keeps Devaluing The Program?

credit card with chains wrapped around it
Jun 20 2020

Lenders are putting up $5 billion against United’s MileagePlus. They have a huge interest in making sure the currency remains as attractive – or becomes even more attractive – to program members, to assure the revenue stream needed to pay back the loans.

Yet credit card companies have had ‘anti-devaluation’ clauses in their co-brand agreements for years and it hasn’t done any good. Here’s why.

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Here’s Why People are Losing Global Entry

passport getting stamped
Jun 20 2020

US Customs and Border Protection responded to a FOIA request (.pdf) detailing each instance where Global Entry was revoked between November 6, 2016 and June 6, 2017.

There are several reasons someone might have their Global Entry participation revoked: bringing snacks into the U.S. that you fail to declare, being investigated for or convicted of a crime, or bringing people with you through Global Entry who aren’t in the program.

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