Occasionally things have gotten out of hand, and passengers have become violent. There’s a much greater proportion of leisure passengers now, and first-time passengers, than ever before (“every airline’s passengers are Spirit Airlines passengers now”) and we’ve seen video of shocking confrontations that became violent against cabin crew. Those are so shocking, in part, because they are also still so unusual.
However the American Airlines flight attendants union is telling its members that if things escalate to create an unsafe situation, getting law enforcement involved may not be enough. They should get the FBI involved.