Hyatt’s latest earnings call reveals a firm commitment to premium brands as CEO Mark Hoplamazian dismisses low-end market competition, emphasizes loyalty growth, and sets sights on renegotiating a lucrative credit card partnership.
Monthly Archives
Monthly Archives for November 2024.
Emergency Landing: American Airlines 777 Turns Back To Buenos Aires After SOS Banging From Cargo Hold
Thursday night’s American Airlines flight 954 from Buenos Aires to New York JFK pushed back 4 minutes early – but turned around and returned to the airport after passengers on board the Boeing 777-300ER (registration N717AN) heard noises that seemed to be coming from the cargo hold.
Government’s New Airline Refund Rule Sticks It To Passengers, In The Most Obvious Way Ever
The new government rule is less generous than United’s and Delta’s policy used to be, but better than American’s policy.
So I was worried – correctly, it turns out – that the DOT rule might cause United and Delta to revert to the government’s less generous standard, leaving many passengers worse off. Oh, and automatic refunds are slow refunds.
United Airlines Passenger Hit In Head By Loose Panel Mid-Flight, Held Together By Band-Aids [Roundup]
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.