Monthly Archives for November 2024.
One Hilton hotel in Southern California doesn’t even give their guests access to heating and air conditioning on demand. Sometimes it’s one, sometimes it’s the other, and sometimes guests aren’t allowed to use either one.
A five-year employee of a private resort “for the rich and famous” who worked in food and beverage answered questions online about their experiences and the things that they overhead working. They envied the lifestyles of wealthy guests, and found famous guests to often be paranoid and guarded – and would often visit alone (cherishing the space).
Hyatt’s latest earnings call reveals a firm commitment to premium brands as CEO Mark Hoplamazian dismisses low-end market competition, emphasizes loyalty growth, and sets sights on renegotiating a lucrative credit card partnership.
Thursday night’s American Airlines flight 954 from Buenos Aires to New York JFK pushed back 4 minutes early – but turned around and returned to the airport after passengers on board the Boeing 777-300ER (registration N717AN) heard noises that seemed to be coming from the cargo hold.
The new government rule is less generous than United’s and Delta’s policy used to be, but better than American’s policy.
So I was worried – correctly, it turns out – that the DOT rule might cause United and Delta to revert to the government’s less generous standard, leaving many passengers worse off. Oh, and automatic refunds are slow refunds.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
