News and notes from around the interweb:
- The agent should have more patiently explained what happened, instead of just threatening to cancel the family’s tickets. However it appears that they weren’t at the gate 15 minutes prior to departure, and their seats were therefore released to standby passengers – and that’s why passengers were still boarding while they were told they were too late to board.
@AmericanAir Is it standard practice for gate agents to threaten to cancel a family with a 7 year olds flight for Christmas because the parents take a photo of the gate time to document getting rebooked? pic.twitter.com/ojjjKUQInb
— Dan Fillinger (@dan_fillinger) December 21, 2024
- I have not verified the data underlying this map.
- We don’t even get to see the outfit!
Employee refused to let her board and called the police due to her outfit, thoughts? pic.twitter.com/p76WwfGJmz
— Crazy Clips (@crazyclips_) December 21, 2024
- Costa Rica struggling to keep Liberia airport open amidst air traffic controller shortage
- Eva Air Passengers Try To Catch Bird Flying Amok On Their Flight
It
- Even if the bottles were labeled, what makes you think that the re-filled contents would match the labels (or that the bottles wouldn’t just be empty)?
- The Barclays American Airlines AAdvantage card is still offered onboard, and will be for another year. Their only other channel to promote the offer is in airports, but not within 100 feet of an American Airlines club. Through chat now it seems the Citi card is being pitched…
This is getting out of hand..
byu/Salt_Breadfruit_3448 inamericanairlines
Getting to a gate late has consequences as does wearing skimpy outfits when boarding. The map is interesting in that Delta has a lot of presence in old NWA hubs but only in Georgia in the southern states.
Escalates? No, just doing their job.
The photo of the woman at the end of the video. Looked like standard hooker attire.
Based on the monitor at the gate, there’s a reasonable chance that the family was there before the cutoff. The scheduled departure time was 7:45 AM and they were already denied boarding and discussing with the agents (with the flight showing closed) at 7:32 (and ~30 seconds). It’s possible that the GAs offloaded them at exactly t-15 and then processed standby pax in those two minutes, leaving no one else to board, but I wouldn’t be surprised if they got offloaded more than 15 minutes to departure.
For the record AA1598 LAX-ORD is scheduled for 0745 every day.
LAX really likes to wrap up early. I wonder if the family was there before T-15? If the family says so, I would not necessarily trust AA.
I’ve had my seat given away at T-16 at LAX. The agent immediately said the 15min cutoff speech which I was able to say “that’s fine, but it is sixteen minutes before departure.” The original GA seemed unhappy but a manager type next to the GA overheard and commented that I had to be given my seat back. The GA proceeds to huff and puff all the way to me boarding.
D-15 is the closeout gate procedure. All revenue passengers must be on board and not one minute later. All doors must be closed at D-10. Yes it has gotten that strict because of DOT regulations, because passengers cried about late departures, and now the airlines get fined or ranked low results on reliability reports. If it was my flight I’d do the same. If you are not at my ticket counter when I call your name, your seat will be given away too! I’m not getting the wrath of my manager just to make you happy.
They should have let Hello Kitty eat the bird.
Closing the door is at D-15 although Gate Agents should take into consideration passengers arriving from a late connection. Not sure what the case was here. And yes start throwing off people that can’t dress properly for public, including overweight people that think fat rolls hanging is “sexy/”