LAX Protesters Block Road — Berates Traveler Just Trying to Make Her Flight [Roundup]

News and notes from around the interweb:

  • This… does not convince people to support your cause.

  • Oh, India.

  • They were saving up Alaska Air miles. Then their accounts got drained loyalty fraud is frustrating for members, because of the hoops to get our points back. Usually programs make things right for their customers (at their own expense). The optimal amount of fraud is not zero because the measures necessary to get there would render a program unusable.

    I want to know about redemptions right away, and email addresses can be changed (so emails notifying members of a redemption from their account may not reach them). In my view the best strateg is to allow Award Wallet and similar services to track accounts, so that members see balances update right away – they aren’t going to log into their account every day to check directly.

  • United Club member brings random people with them into the lounge and in Denver they found a passenger from Africa who barely spoke English, was supposed to be meeting someone, and thought if they didn’t follow into the club they’d be kicked out of the airport.
    I go up to him, “hey Paul what’s wrong?” He looks at me with fear and says, “I need to leave” I’m like oh dang no problem do you need to get your flight or something? He doesn’t understand so I tell him he can leave but can’t come back. This freaks him out even more, idk if he thought I was kicking him out of the airport, in fact I don’t think he had any idea what a airline lounge is, or where I had dragged him off to. I take him over to the agent and it is discovered that he is trying to meet a friend in the terminal or something. The agent then trys to tell him that he can come back but not his friend. This confuses him even more and at this point I leave him to sort it out with a friendly pat on the back and head to my gate.

  • No shirt, no shoes, no dice.

    Shirtless dude on flight
    byu/Mindless_Cheetah_595 inunitedairlines

  • A cardmember built an ‘explore’ tool to make searching Chase’s The Edit hotels easier.

  • Delta vs. Alaska in Seattle.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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