News and notes from around the interweb:
- Pizza In Motion featured by NPR for where his family is at with travel and vaccines.
- American Airlines Says Their New Goal Is To “Passionately Drive Efficiencies” and for employees to ‘continue to feel cared for.’ Is ‘passionately driving efficiencies’ like living a purposeful life by laying off people? From Doug Parker’s “State of the Airline” presentation to employees
- Rod Stewart reaches plea deal for altercation at The Breakers hotel in Palm Beach one of the most overrated properties I’ve ever been to (and I’ve stayed multiple times for work).
- Two years ago Marriott CEO Arne Sorenson disclosed he had pancreatic cancer. The company is now putting in place an interim management structure while he seeks treatment.
- Florida couple arrested for violating Hawaii quarantine rules they showed up without a negative test, and declared “they were not prisoners.” They were given a single-use key to their hotel room, but left and simply checked into another hotel.
- And you thought it was just the airlines lining up at the trough to steal more of your money, airports want another round of stimmie, too asking for $13 billion.
The first $10 billion, which distributed funds to 3200 airports, became such a mess that some airports received 25 to 50 times their annual expenses. And they don’t even seem wiling to first clean up corruption at airports like Atlanta, Detroit, and Washington Dulles and National and New York LaGuardia, JFK, and Newark.
- French Polynesia closes to tourism
Somebody’s been hitting the buzzword sauce too hard. “Passionately Drive Efficiencies” sounds like something you could order at the dealership with wire rims or fog lights. And just who is caring for the team members? Weird. Of course, nothing lasts forever, not even AA.
@drrichard My sentiments exactly. It sounds like they fired up a random buzzword generator.
How about helpful customer service with agents that are empowerd and award redemption less than hundreds of thousands miles each way?That would be a great
I just booked KLM from LA to Amsterdam in business class with a rebate for 50K one way try and do that on American
American is now a complete rip off with married segments and over priced awards
to the point of extortion.
Never again will I go out of my way to fly them or earn in their program unless the only choice
Was a great program pre Parker era,I expect them to go bankrupt again its just a matter of when after our taxes no longer bail them out on welfare
That will be the day hell freezes over when American Airlines creates a world class experience for its passengers.
Note that it isn’t “care for team members” but rather “ensure they FEEL like they are cared for” — sounds like lots of happy talk will be coming employees’ way…
Can’t wait to see how they “reconnect” with customers.
“continue to feel cared for” assumes they currently feel that way. They have one of the most demoralized work forces I have ever seen. It is pervasive.
More BS from AA.
I loathe Sorenson but wouldn’t wish pancreatic cancer on anyone.
Passionately driving efficiencies?
That has Vasu Raja written all over it…..because it’s so poorly written.
Business buzzwords. I would replace the statements in the three circles with “Strive to Virtue Signal”, “Put Out Fire On Our Burning Platform” and “Boil the Ocean”.
Fun times in corporate land.
While AA has a number of issues I don’t think blaming them for laying off or wanting to layoff people is an issue. When you lose income, you make cuts. It sucks but they are supposed to be a business.
And while i don’t mind helping people, these airline, airport, etc. bailouts are out of hand. I am guessing even if in a couple of years the virus disappears, I’ll still be stuck on hold with the company blaming the virus for the situation.
@DaninMCI – I wish the site had a “like” button…your comment is spot on. This slide was right out of Dilbert. What’s worse than Corporate/Consulting gobbledygook? Poorly written and completely uninspired gobbledygook.
Passionately Drive Efficiencies=Cut service relentlessly while raising fares
Ensure Team Members Continue to Feel Cared For=Touchy Feeling Empty Sentiment
Reconnect With Our Passengers=Yes we stick it to you with reduced services and program benefits but at AA, we still love your money.
Double Down On Ops Excellence=At AA we will only screw up half as often.