You can use Chase Ultimate Rewards points for Southwest Airlines award tickets. You can do this either by transferring Chase points from a Sapphire Preferred, Sapphire Reserve, or Ink Business Preferred Card to Southwest’s Rapid Rewards program, or by using Chase points directly to purchase the ticket.
For some time it hasn’t been possible to use Chase points to buy Southwest Airlines tickets. But the ability to do this over the phone is back.
Water cannon salutes are a common way to celebrate or mark an aviation milestone. Fire trucks line up to spray water over an arriving or departing flight. This may last a couple of minutes and use up to 3000 gallons of water.
The U.S. has warned airlines that they may be ‘mis-identified’ flying over the Persian Gulf as well as the Gulf of Oman.
In a Notice to Airmen the US government declares that US air carriers (and operators of US-registered airships, except when operated by foreign air carriers) must exercise caution in the region because of risk of accidental military targeting, GPS interference, and GPS jamming.
When things go wrong, either because a hotel doesn’t deliver promised benefits or because something doesn’t work right on the back end with an account, it’s almost impossible to get swift any resolution from Marriott Bonvoy. Customer service is a problem.
When things go smoothly – as they do the majority of the time – Marriott has, in my opinion, a better program than Hilton or IHG. But when they fail the issues are magnified because these failures are primarily happening to their highest volume most loyal members and because there’s no mechanism to fix the issue. That’s a problem, but it’s one that can be fixed.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Chase is surveying how to design an airline card. I’d normally think they would be look at the United product, since Chase and United have been in ongoing and vigorous discussions about how to improve their program (although the United card was recently revamped).
There are two references in the questions that suggest to me they could be thinking through the British Airways product: carrier surcharges on award travel and European destinations.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
The leaks coming out of American recently largely seem to be about making positive investments for customers and improving the travel experience. That’s certainly a departure from what we’ve seen over the past few years.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
The US ambassador has arranged for diplomatic assistance meals at each McEmbassy. And while you can no longer add pages to an existing US passport a McPassport comes in your choices of sizes and you can request a 52 page book when ordering a new one. Going forward, in Austria, this will be known as Supersizing It.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
