Back in February American Airilines went apoplectic over a deal to disproportionately increase United’s gate count at Chicago O’Hare. They said they would not sign a new lease under those conditions.
The Chicago Deputy Mayor charged with handling O’Hare expansion has now been… hired by United. Robert Rivkin was named United’s Senior Vice President and General Counsel.
If you have the Marriott Bonvoy American Express Card you might not even know it because you still think of it as the Starwood Preferred Guest American Express Card — and your card still says SPG on it.
One of the biggest criticisms of the new program is that the value of points earned via credit card is one third less than Starwood Amex cardmembers are accustomed to. They’ve solved that through the rest of the year.
These flights represent 5% of American’s flights but the airline says they generate more than half of premium cabin revenue. They touch 80% of American’s cargo. And “[n]early 50 percent of first and business passengers” on these flights are elites.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Whether you have PreCheck because you’ve signed up for that program, or gotten it through another service like Global Entry, it only works with participating airlines that have invested in integrating with TSA for screening customer information.
TSA announced today that 9 more airlines support PreCheck: Air India, Asiana Airlines, China Airlines, Eastern Airlines, Elite Airways, EVA Airways, Japan Airlines, TAP Air Portugal, and Volaris.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
JonNYC tweets about American considering a change to their systemwide upgrades that are provided to Executive Platinum and ConciergeKey members: that they would only be usable by the member themselves (and presumably other passengers on the same reservation) and could no longer be gifted to family or friends. American says no such change is imminent.
This would be all about breakage, making upgrades cheaper to offer because more of them would go unused if they cannot be given away. And by the way they’d be taking away benefits and scaling back costs at the same time they are requiring more revenue from a customer to earn these in the first place.
IHG reported its year-end results and noted the importance of their loyalty program to drive direct bookings (no commissions to online travel agencies) and higher revenue (“Loyalty members 7x more likely to book direct, and deliver a 25% stay premium.”).
They also noted that they’re testing variable redemption pricing.
There aren’t many big online travel booking websites anymore. For instance Priceline owns Booking.com and Kayal. Expedia owns Travelocity, Orbitz, Hotwire, and CheapTickets.
So it’s concerning when one of the online travel giants decides to blacklist a destination but that’s just what’s happened to Haiti.
Basically all we know is that there will be a new loyalty program, probably mostly marketing changes but I believe some unspecified improvements too, and new partnerships that won’t be super relevant to folks in the US.
Over time we’ll see them better integrate their hotel investments and their non-hotel investments through the new program. For now though the program announcement seems… premature.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
