About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Delta Flight Attendants Question Credentials of Harvard Medical School Instructor – After Delta Promised They Wouldn’t Do That

doctor
Nov 01 2018

Two years ago a black female doctor responded to a medical emergency on a flight and Delta flight attendants rejected the help, not believing she could be a doctor.

Delta said it ‘didn’t reflect their culture’. Delta apologized and assured that they had changed their policies to prevent this from happening again. Except…

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Drunk American Airlines Baggage Handler Fell Asleep in the Cargo Hold, Flew to Chicago

american airlines cabin
Oct 31 2018

A drunk baggage handler fell asleep inside the cargo hold of an American Airlines Boeing 737 — and wound up flying on board American’s flight AA363, the 6 a.m. departure from Kansas City to Chicago O’Hare on Saturday.

He “wasn’t discovered until the plane landed at O’Hare International Airport and parked at the gate just before 7:30 a.m. local time.”

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Does a Puerto Rico Hotel Owe You Anything When Their Usual Amenities Aren’t Available?

condado plaza hilton
Oct 30 2018

My own view is that I’m glad they’re reaching out to guests in advance and don’t mind lack of compensation, wish they’d also post online so people know what to consider when making plans, but also suggest they’ve got some good rates right now that are actually worth considering for peak season.

Indeed December weekend rates start under $200 a night and there’s oceanfront availability for the Christmas and New Year’s period for under $350.

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