About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Intel from Last Night’s Chase and World of Hyatt Culinary Event at the Park Hyatt New York

Jul 14 2017

On Thursday evening I attended a Hyatt event for Chase co-brand cardmembers at the Park Hyatt New York. It was a food event featuring dishes from chefs at 3 Hyatts around the world — the Park Hyatt Vendome Paris, Park Hyatt Vienna, and Hyatt Regency Hangzhou.

I had the chance to speak with Hyatt Senior Vice President of Marketing and Communications Debra Goetz as well as members of the Hyatt and Chase co-brand card products team.

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What It’s Like to Carry a Laptop Onboard From an Airport Where Electronics Had Been Banned

Jul 13 2017

A couple of weeks ago the US declared that not only wouldn’t they extend the ban on electronics larger than a standard cell phone to European flights, but they’d remove it from flights coming from Mideast airports, provided each airport around the world changed its security procedures to U.S. specifications.

There are new security procedures in place in airports where the ban had previously been in effect.

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Do I Even Need to Tell You What United Did to a $42,000 Specialty Wheelchair?

Jul 13 2017

United Airlines abusing its customers has become so de rigueur I’m not even sure it warrants mention any longer.

Whether they’re forcing children with their own tickets to sit in parents laps instead of seats, having law enforcement remove a couple flying to their wedding, kicking a passenger in the head, and pushing a 71 year old man to the ground… or breaking guitars or breaking a passenger’s face when something terrible happens to a passenger you just shrug and ask, United?

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