About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Watch Delta Passenger Helplessly Try to Divert Leaking Water With a Magazine

Jul 01 2017

Water dripping from the ceiling is fairly common on an aircraft. So is heavy misting in the cabin on planes departing hot climates. So the mere dripping of water on a Delta flight from Atlanta to Ft. Myers isn’t surprising.

However “a half-dozen people [being] soaked by flight’s end” is a bit less common, as well as flight attendants not bothering to “address the leak until the flight was in its final descent.”

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PROMO AWARDS ARE UP FOR JULY: Big Discounts in Business and Economy to Europe/Israel

slidingdoors
Jul 01 2017

Air France KLM’s Flying Blue program should be interesting to U.S. frequent flyers for several reasons: they offer one-way awards; they are an American Express Membership Rewards, Citi Thank You points, and a Chase Ultimate Rewards transfer partner; they have far more award space on their own flights than Delta has access to; they have most of their partners available for online booking.

And they have a bunch of business class award routes on sale to anywhere in Europe (including Israel for the same price).

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United Polaris Lounge Expansion News and New American Flagship Lounge Opening Coming

hotel lobby
Jun 30 2017

Airlines sometimes miss that the key question for a lounge isn’t “are there enough seats for passengers?” but “is there enough space and enough empty seats so the lounge doesn’t feel full?”

If a lounge feels just as packed as the gate area, it isn’t a peaceful escape from the terminal. I’ve been to too many lounges that feel like refugee camps during peak times. You have to hunt for a place to sit. Staff can’t keep up with the turnover and trash piles up. Food and drink go unreplenished.

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Get 130,000 Points in Value for Hyatt Visa Signup From an Offer Being Pulled Soon

Jun 30 2017

The official signup bonus for Hyatt’s co-brand credit card has changed from earning 2 free nights at any participating property to earning 40,000 bonus points. But if you’ve recently gotten it, or you act fast to do so, there’s a real way to leverage the free nights.

Two people staying at Miraval is normally 65,000 points per night. The stay includes “enjoy a $175 resort credit per person, per day along with unlimited meals, snacks and over 120 wellness activities and classes each week.”

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Hilton Honors is Changing Reward Categories for 4 Hotels Even Though They No Longer Have Award Charts

Jun 30 2017

Four hotels are going up in maximum award price, which since they no longer have award charts.

All of the specific changes they’re making seem on-face reasonable, but I replied asking if they would “reconsider posting a standard award “maximum price” chart” since that would foster the kind of transparency they appear to be seeking in sharing changes like this.

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Trump’s Travel Ban Defies the Supreme Court, Illegally Denying Access to People With U.S. Connections

passport getting stamped
Jun 30 2017

The Supreme Court lifted parts of the injunction against the Trump administration’s travel ban on Monday, pending oral argument and a full decision.

The Court, however, explicitly ruled that the injunction remains in place — the administration cannot enforce its ban — against “foreign nationals who have a credible claim of a bona fide relationship with a person or entity in the United States.”

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You Don’t Need to Speak Anything But English When You Travel the World

Jun 30 2017

My language skills are quite poor. I was never very good at Hebrew, though I studied it sat in class clueless over it for several years. I was never very good at Spanish, though I took it in school for six years. I was always better at reading it than speaking it, and once someone got into a conversational pace I was done for.

The good news is you can travel effectively almost anywhere in the world without speaking anything other than English (go ahead – flame me!).

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