There’s a new award chart, it’s published, and the changes to saver awards aren’t draconian.
There will be some price increases, and some modest decreases, and a new way for United to avoid offering outsized value when members redeem seats that the airline could have sold for cash.
One of the things that vexes me about United’s internet — and believe me it’s only one of the things — is that they seem to have a very odd sense of how fast their planes fly, or how far.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
At the beginning of the year Hyatt bought Miraval which includes the Miraval Arizona Resort & Spa in Tucson, Travaasa Austin Resort, and Miraval Life in Balance Spa at the Monarch Beach Resort. They’re folding the Cranwell Spa & Golf Resort in Massachusetts into the Miraval brand as well.
In 1936 the federal government acquired a memorial for General John Pershing at 49 rue Pierre Charron in Paris from the American Legion.
The American Legion continued to manage it but walked away in 1982. Over time the property, which had fallen into disrepair, had been used for a variety of nefarious purposes.
Two weeks ago I wrote that the U.S. was using the threat of an electronics ban to force countries around the world to adopt more U.S.-style security theater that wouldn’t make us safer. Now that plan is official.
An airline may not control the alleys around their gates at the airport. They certainly don’t manage air traffic control. They can’t control the weather. American Airlines focuses on ‘D0’ — departing exactly on time — on the theory that an on-time departure is the most controllable thing they can do which ties to an on-time arrival.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Since acquiring Starwood, Marriott has been making baby steps towards learning from the strong affinity that members have for the Starwood Preferred Guest program and creating a single unified program which will require IT work and owner buy in.
Early on, in a nod to the SPG program, Marriott Rewards added 4pm late checkout for Golds and Platinums and introduced experiential redemptions.
When talking about degrading the passenger experience by offering Basic Economy fares, US airline executives talk about ‘allowing customers to buy exactly the product they want’ — except they really do not do this, because Delta, American, and United do not offer a product that is as comfortable as Virgin America’s for customers to buy.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
