A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Is this an attempt to appeal to millennials.. or because they’re doing it in Brooklyn is it outreach to hipsters?
Either way I don’t know that anyone, anywhere would have thought “Fly Delta, Get Some.” Virgin America’s brand.. maybe.
Marriott’s Executive Vice President and CFO shared with investors their timeline for integrating Marriott Rewards and Starwood Preferred Guest, how their credit card relationships play into that, and how they’re working to improve consistency in the Sheraton brand.
A woman claims she was sexually assaulted on an American Airlines flight from Dallas to Bloomington, Illinois.
And an American Airlines flight attendant was arrested as he got off a flight in Phoenix. He reportedly admitted taking video through a peephole into a men’s restroom, including video of a 14 year old boy.
Here’s a great video from an Alaska Airlines Hawaii-bound flight honoring a World War II veteran by sharing his story with the rest of the passengers, and it’s worth watching.
Hotel housekeeping is a tough job. It’s a dirty job, cleaning up after guests some of whom are terrible. And it’s a physically demanding job as well which must be done quickly given the number of rooms that a given staff member must clean in a day.
But as difficult as housekeeping jobs are, no one signs up for this.
Alaska Airlines is doing things differently, as a business strategy. It has the operational reliability of Delta (or better) and the financial performance of Delta (or better, relative to size).
And it’s working to make its customers happy, with a frequent flyer program that’s different than others in the U.S. They still award miles based on distance flown rather than ticket price. Six weeks ago they re-affirmed their commitment to a generous frequent flyer program and upgrades.
I mentioned in my report on flying Etihad first class Dallas Fort Worth – Abu Dhabi that the cabin was hot and I woke up mid-sleep sweating.
European and especially Asian carriers tend to keep the temperature on their planes hot. JAL can be like a sauna. US airline flights tend to be at a cooler temperature.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Will R. points me to a do-it-yourself ‘extra shelf’ that window seat passengers can bring with them onto the plane.
This seems like it could appeal to someone in a window seat. And it would be a great conversation piece with your seat opponent when you whip it out.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
