It was only yesterday that news came out United required a passenger to put her dog in the overhead bin on a flight from Houston to New York LaGuardia, and the dog died.
Now it turns out United accidentally sent a Kansas family’s dog to Japan.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
by Gary Leff
It was only yesterday that news came out United required a passenger to put her dog in the overhead bin on a flight from Houston to New York LaGuardia, and the dog died.
Now it turns out United accidentally sent a Kansas family’s dog to Japan.
by Gary Leff
American Airlines is making a move that should better align themselves with joint venture partner Japan Airlines on flights from Tokyo to the U.S. and with hoped-for joint venture partner Qantas on flights between Australia and New Zealand and the U.S.
They’ve collaborated with chefs for each of those markets with new menus live today.
by Gary Leff
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
by Gary Leff
United Airlines President Scott Kirby told a JP Morgan Chase conference yesterday that it’s considering premium economy for domestic flights. He didn’t provide any details on what that would mean, but it seems clear enough to anyone paying attention.
by Gary Leff
Watch as passengers look on in amazement as a spinner bag rolls on its own, away from aircraft and down the alleyway between American Airlines and Delta operations.
by Gary Leff
Hint: the white woman on the plane who was tricked into putting her feet down and behaving like something more of a human being isn’t actually getting $1000 from United for doing so. That’s not racism, that’s just gullibility trumping passenger shaming.
by Gary Leff
And this, Department of Homeland Security, is why you don’t require passengers to check electronics with lithium ion batteries as baggage. If they hadn’t caught this prior to departure they could have had a much more serious situation on their hands.
by Gary Leff
Charles, Prince of Wales, visited London Heathrow today to celebrate 10 years since the inauguration of Terminal 5. He’s pictured with British Airways CEO Alex Cruz.
Charles received a guided tour of British Airways’ First Wing. where he may have had a George H.W. Bush supermarket scanner moment.
by Gary Leff
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
by Gary Leff
United seems to have a disproportionate number of incidents of pets dying in their care.
The latest story out of United is just horrible, a flight attendant who forced a passenger to put her dog in the overhead bin. And the dog died. United admits they’re completely at fault.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »