About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Can You Help Me With a Gogo Internet Problem?

gogo plane
Jun 03 2018

I know all the jokes about Gogo internet (‘NoGo’). But I find it indispensable. It’s internet on an airplane moving at speeds in excess of 500 miles an hour. And the latest technology is much faster than the older installs, though they’ve had their challenges even with new satellite internet to be sure.

I’ve got a unique problem and no one at Gogo has any useful suggestions for me. I’m out of ideas. So I’m hoping you might have some.

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Airlines Want to Outlaw Comparison Shopping Sites In Order to Help You

expedia bags
Jun 02 2018

Airlines have made the travel booking experience more complicated. There are checked baggage fees, seat assignment fees, and fares that don’t allow advance seat assignments or even full-sized carry on bags at all.

Now they want to dictate the way that all online travel agency sites display their fees. And they don’t even promise to give these sites the information that would allow them to do so. “I’m from the airlines and I’m here to help.”

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