About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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How Marriott Rewards Could Be the Best Hotel Loyalty Program in the World

Sep 07 2016

With Marriott acquiring Starwood — a deal that hasn’t yet closed thanks to delays by Chinese regulators — a lot of members are going to be seeing changes.

Today Marriott Rewards’ strongest argument is ubiquity. What members tell me most often what they like about Marriott Rewards is ‘no matter where I go, I can earn my points’. In the US at least there are Marriott family properties pretty much anywhere.

Marriott is also already more rewarding for in-hotel spend than Starwood, and certainly clustered in the middle of the pack with competitors. And Marriott has started to improve since announcing its deal with Starwood.

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New York Airfare Deal: $62 to the Cayman Islands!

Sep 06 2016

Delta really does have $62 one-way fares from New York to Grand Cayman, including all taxes. Roundtrip fares are $190 which is phenomenal.

Travel is available September through mid-February with some peak dates like December 16-27 and New Years Eve and New Years Day excluded. This is a $24 base fare in each direction, so it’s mostly taxes.

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How to Fix American Airlines and the AAdvantage Program

Sep 06 2016

For several years American Airlines offered a clear value proposition. It made sense to fly American and earn status in the AAdvantage program because they were more rewarding than Delta or United. I’ve written for many years that benefits which are significantly more rewarding than average won’t lost, and it’s no surprise that American has cut back on its generosity.

However with the airline operation lagging, cuts to the AAdvantage program, and strong indications of more cuts to come, I’ve been flying American less.

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Whether Hilton’s New App Feature is Creepy or Awesome Depends on How Big a Reward You Get

Sep 06 2016

Hilton is doing some really cool things with their mobile app. Now they’re rolling out real-time recommendations for activities and offering discounts based on your geolocation on property.

Personalized offers based on past behavior, combined with last minute excess inventory, is certainly seen as a real frontier of marketing. Now you’ll get happy hour specials or spa discounts based on time, your preferences, and geolocation.

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