About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Giveaway: 4 Night Stay in Paris to a Blog Reader

Nov 01 2015

Luxury Travel Diary, a high-end travel blog with great reviews based in the UK, has a bunch of travel auctions — many that go too cheap, real bargains.

They wanted to highlight some of these, and offered to help organize a giveaway of a 4 night hotel stay in Paris for readers of this blog. I suppose that folks who already know about these auctions don’t like this added attention, because frankly there aren’t enough bidders relative to the value of the offerings and some of these items go too cheap.

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How to Put Your Name on a Plane

Nov 01 2015

When Spirit Airlines launched the Free Spirit program it included an opportunity to name a plane with enough points-earning. I don’t think anyone ever earned enough points (perhaps they all expired, with Spirit’s 90 day inactivity rule).

Years ago there was talk of Virgin America naming a plane for Flyertalk, or letting Flyertalk’s online community members name a plane, but that never materialized.

The world’s largest charter airline is offering the opportunity for you to choose the name of a 787.

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Airport Security Extorting Passengers By Planting Bullets in Luggage

scanning machine
Nov 01 2015

Airport workers can get creative using their positions to extract cash. If they can’t pocket the security tax, they can blackmail passengers.

Airport security in Manila apparently will drop bullets into passengers’ bags as they go through the screening checkpoint. Passengers then have to pay a ‘fine’ or face charges of illegal possession of ammunition.

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Cathay Pacific Unveils Their New Livery!

Nov 01 2015

Cathay Pacific is a storied brand. They’re renowned for quality. I certainly believe they have one of the better first and business class products. I enjoy their service (though it is unobtrusive – rather than effusive – in style). Their seats are excellent. I do not always think their food is very good, though at least in premium cabins it is fine.

I find their logo distinctive, and regardless of what you think of the current design it’s intertwined with the carrier and evokes positive images as a result. Cathay Pacific is refreshing their logo, and painting their planes. I believe only one Boeing 777-300ER has been painted so far.

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The Deal of the Year on Airfare: What It Means For the Value of Your Miles

Oct 31 2015

A couple of weeks ago many readers took advantage of the deal of the year: business class roundtrips to Europe for as little as $450 cash out of pocket. Not even a mistake fare.

Struggling to figure out how this all makes sense, trends in the airline industry and the global economy provide some context. And also underscore some very important lessons for marketing to airline passengers.

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Which US Airlines Spend the Most on Inflight Food?

Oct 31 2015

DOT filings include the amount each airline spends per passenger on meals.

We can see United, Delta, and American spending more on food than Virgin America and JetBlue. That just tells us that Virgin America operates shorter flights that the nation’s 3 biggest airlines. JetBlue is only extensive serving meals to premium cabin customers on their limited set of “Mint” routes. Blue potato chips aren’t very expensive.

More interesting is the comparison over time…

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If You Fly Chicago-Los Angeles, the Government Thinks You May Be a Drug Dealer (and Can Take All Your Money)

hand holding hundreds of dollars in cash
Oct 31 2015

More of us are at risk than you’d think. According to the Washington Post‘s “Wonkblog” if you fly between Chicago and L.A. you might be a drug dealer according to the DEA

The DEA confiscated $30,000 from a man after waiting at a gate at LAX monitoring passengers getting off an American Airlines flight from Chicago because “Chicago is a known consumer city for narcotics and Los Angeles is a known source city where narcotics can be purchased”. The case is actually called “United States of America v. $30,750 in U.S. Currency.” When you charge the property instead of the person, the property doesn’t have rights.

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American Has Started Renovations on the D15 Club in Miami. Here’s What It’ll Look Like.

Oct 31 2015

American has started construction to revamp one of their two Admirals Clubs in Miami. There are clubs at gates D15 and D30. D30 is the larger club, and in my opinion with better food, but neither has had enough space at peak times.

They’re increasing the lounge footprint by about 50%, as well as bringing in a more modern design and more efficient furnishings. Combined with American’s ramped up its investment in food in the lounges this year this will make it a much nicer experience overall. Here’s what the club will look like.

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