About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Denied Exit Row Seat And Meal Choice, American Airlines Passenger Charges Cockpit — Forces 270 People On 8 Hour Journey To Nowhere

Apr 10 2025

An American Airlines passenger forced flight 198 from New York JFK to Milan to divert back to its origin four hours into the trip on Monday night – after he became irate and charged the cockpit because he was refused an exit row seat while traveling with a lap infant and did not receive his first choice of meal.

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