May
18
2022
Sometimes airline union leaders flat out steal from their members. Sometimes it’s more subtle.
Flight Attendants Union Sells Out Spirit Airlines Cabin Crew: Lower Wages For You!
About Gary Leff
Mastercard Introduces ‘Pay With Your Face’
May
18
2022
Mastercard has launched a biometrics pilot to let consumers pay with the palm of their hand or with their face rather than swiping or tapping a credit card.
Hotel Housekeepers Launch New Ad Campaign To Get You To Ask For A Clean Room
May
18
2022
Housekeepers represented by the union UNITE-HERE want guests to request housekeeping every day of their stay. More work for housekeepers means more jobs for union members.
But they aren’t wrong that without daily housekeeping, trash, dirt and debris builds up in guest rooms – and that makes it harder to clean, and often rooms don’t get thoroughly cleaned as a result.
American Airlines Passenger Commandeers The Jump Seat, Nobody Asks Her To Move
May
17
2022
Jump seats are for flight attendants. They’ll be seated during takeoff and landing, and at other times as instructed by the pilot. They aren’t for customers.
An American Airlines Airbus A321 passenger shared to social media that a woman decided to take the mid-cabin jump seat for their entire flight. Surprisingly – to me, at least – no one told them to move.
Why Air Canada Wants Members To Get Great Value From Award Redemption (And Delta Doesn’t)
May
17
2022
On Sunday I covered remarks by the head of the Delta SkyMiles program where he explained, among other things, why Delta doesn’t try to offer awards that look like outsized value to the member the way that Air Canada Aeroplan does.
So it seemed worth looking at Mark Nasr’s comments at the same Skift conference. Mark is Air Canada’s Senior Vice President of Marketing, Digital, Product, and Brand and oversees the Aeroplan program. He explains why it’s important to deliver good value awards to customers in order to succeed.
Trip Report From Ukraine [Roundup]
May
17
2022
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Capital One Launches New Partnership With Turo, Opens Travel Portal To More Cardmembers
May
17
2022
Capital One is launching a partnership with carsharing platform Turo, and opening up use of its travel portal to more cardmembers.
Passenger Loses iPad In Business Class Seat, Gets Reunited With It Two Years Later
May
17
2022
In January 2020 a passenger lost their iPad on an American Airlines flight from London Heathrow to Dallas – Fort Worth. As they explained it “somehow got ‘swallowed’ by [the] seat” in business class.
The passenger reports that the pilot (!) helped him to “partially strip away some of the seat upholstery including the life vest” but they weren’t able to find it. And they abandoned the search.
U.S. Citizens Will Once Again Be Allowed To Visit Cuba
May
16
2022
The Obama administration opened up travel to Cuba. President Trump tried to roll that back. Now President Biden will reinstate much of what the Obama administration tried to do eight years ago.
American Airlines Airport Agents Will Soon Be Pitching Credit Cards
May
16
2022
Gradually you should now begin to see not just flight attendants pitch credit card offers, but airports agents, too. They’re being onboarded into the program where they’re paid fees for card approvals. And they’re even being paid a bonus for joining the program.
