About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Hotel Owner Keeps Threatening To Sue Guests Who Leave Negative Reviews

Feb 17 2022

A year and a half ago an American in Thailand was taken to jail for writing a bad review of a hotel on TripAdvisor. He spent a couple of nights in jail on charges of defamation. Under pressure of public outrage, the hotel finally dropped charges.

Around the same time the owner of the Sri Panwa Resort in Phuket was threatening to sue guests who left negative reviews for the property. Now that Thai hotel owner is again.

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I’m Strangely Fascinated By The Skills This Awful Passenger Displays

Feb 16 2022

I’m strangely fascinated by a business class passenger who flew Delta from Turks & Caicos to New York JFK on Monday evening, February 14. You’ll see the passenger with feet up on the bulkhead.

Where it really gets interesting is the dexterity with which they used their feet to control the seat back entertainment system. A reader took video of this skill, and I can’t look away.

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Florida Woman On Motorized Suitcase Leads Police On Chase Through Orlando Airport (Video)

Feb 16 2022

A 32 year old woman at the Orlando airport allegedly became intoxicated, caused “a disturbance” at her departure gate, and – after being refused boarding by her airline – led police on a chase through while riding a motorized suitcase. After a police officer arrived and attempted to calm things down, the woman flipped the officer the finger, called him a number of expletives, and fled the scene on her suitcase. The officer, surprised at the speed of the motorized luggage, gave pursuit on a bicycle, creating quite a scene. The woman was later apprehended and arrested after resisting a while longer. The woman claimed to have just two drinks during a flight delay but “had glassy eyes and trouble standing” according to the arresting officer. The woman reportedly “spat on him [the officer] than…

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Chase Opens New Lounge In The Metaverse

Feb 16 2022

For many years Chase operated a pop up lounge around at the holidays for United Explorer cardmembers at the Mall at Short Hills, New Jersey. They wanted to be where there customers are.

Coming soon is a network of Chase airport lounges co-branded with Collinson’s The Club, the same company that brings you Priority Pass. But before we see the opening of the first Chase airport lounge, the bank has opened a lounge in the Metaverse..

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Delta Passenger Causes Inflight Incident So He’d Go Viral On Social Media With Anti-Vax Rant

Feb 15 2022

A man on a Delta Air Lines Salt Lake City – Portland flight on Friday removed the plastic covering from the emergency exit handle on his aircraft and tried to pull it. He wasn’t going to actually succeed in opening the exit door of the pressurized cabin, but his unruly behavior got him arrested.

It turns out his goal wasn’t trying to open the exit door at all. The whole thing was a ruse to attract attention.

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Wide Open Business Class Award Space On Singapore Airlines Non-Stop Flights From Both Coasts

flight attendants posing
Feb 15 2022

Singapore Airlines is offering business class saver awards on its non-stop flights between the U.S. and Singapore out of New York JFK, Newark, and San Francisco for at least two passengers through much of the year.

You’ll find the space form now through end of schedule, so you can pick whatever time works best for you and the vagaries of immigration-restricting authorities to visit Southeast Asia.

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