Frontier Voided Their Boarding Passes Over Bag Fee Fight — They Boarded Anyway And Resisted Arrest

Three women boarded Frontier Airlines flight 1204 in Miami despite refusing to pay for a carry-on bag. They went onto the jetbridge despite their boarding passes being voided and tickets cancelled, and refused repeated orders by responding police officers to leave. The flight had to be offloaded and they were arrested.

This happened Sunday night during boarding of the Philadelphia departure. A gate agent noticed two carry-ons when they’d paid for only one. They were told to step out of line and pay for the extra bag – when one passenger declared “We don’t have to listen. Let’s just go,” according to the arrest report.

As they were taken off the plane, one of the passengers reportedly spat on an airline employee. They all refused to be handcuffed and engaged in a struggle. They were arrested around 10:30 p.m. Sunday night and charged with trespass after warning and resisting an officer without violence. The flight was delayed about an hour.

Frontier monetizes bags aggressively. Only a personal item is free. They apparently had paid for one carry-on between them but not the two they were bringing onto the aircraft.

  • Any legitimate gripe they may have had gets no sympathy once they ignored agents and refused repeated police orders.

  • Yes, the airline is ruthless with carry-ons. That’s the deal. Fly low cost airlines, win low cost prizes.

This started over a bag fee but quickly became a trespassoing and refusal to comply, plus battery (alleged spitting). And this wasn’t even the first time this month that Frontier Airlines called the police after enforcing its fees. And last year a check-in fee went viral after Frontier Airlines called the police. I certainly don’t need to get into the litany of Frontier Airlines or Miami meltdowns and arrests, of course.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

More articles by Gary Leff »

Comments

  1. They need to be isolated and contained from polite society. They really need to be kept away from any airport, or even a bus station. Utter animalistic behavior.

  2. @George Romey — That’s a thinly-veiled suggestion to bring back segregation, sir. Wanna be more specific about who “they” are? The ‘cherry on top’ is your dehumanizing reference to animals. Vile.

  3. This is irrational. What did they think was going to happen? Did they think someone was going to let them get on the plane? Insanity!

  4. “They” are individuals that cannot live in proper society and have no regards for others. And I’m 100% in favor of isolation, containment and segregation of people like this from society, black or white. They can be sequestered into a service less asphalt jungle.

  5. @1990 – we’re usually on the same page about 95% of the time, but in this case I lean more towards @George Romney. This has nothing to do with race, or skin color, or ethnicity.

    The behavior displayed here is not something they suddenly one day decided to portray; instead it’s something they learned from their mother, grandmother, and great grandmother, all of whom are probably still with us. It’s a sense of self-entitlement- that things can be obtained through lying, deception, intimidation, and scamming the system (which probably also involves lots of government benefit programs). Certainly not by hard work and ethical behavior. They’ve witnessed it working quite well for their predecessors, and that sense of self-entitlement gets stronger with subsequent generations.

    We fall for the rhetoric that everything wrong in the country is the fault of the immigrants that seek to take part in the American Dream (and for the most part they do so through lots of hard work), whereas the reality is that much of our rot is from within (and much of it is related in some degree to Florida).

    The behavior displayed here is “animalistic” and should be condemned by every American of every color, creed, and race – regardless of the color, creed, and race of the people displaying this animalistic behavior.

  6. LuckyLarry—you are correct except for one angle. The massive scamming and defrauding of government programs is not limited to Florida or US residents. Start with the $100’s of millions scammed out of Minnesota.

  7. @George Romey — So, you double-down on the ‘thinly-veiled’ part, eh. Oof. Yeah, adding “jungle” sure makes it crystal clear. @Wes seems to agree. This really is View from the Right Wing… *sigh*

    @Lucky Larry — No, George and some of the others are clearly referring to race here, and it’s abhorrent. Misbehavior is the issue, not the background or identity of the misbehavers. (And, what’s up with your ‘95%-agree’ trope? Naw, call out the hate when you see it.)

  8. 1990 is the biggest hater of all these commentators. I think this world and blog would be far better off without 1990 in it. And I will not be vague, I MEAN DEAD.

  9. @Mike s
    1990 is by far one of the most rational and tolerant of the posters here. He/she/it rarely calls names like you and your ilk. To want him/her/it dead? You need to get off those drugs and get a life.

  10. “Lol the names.” I’m surprised to hear that, in this day and age, there is still anti-Irish sentiment.

    “This is irrational. What did they think was going to happen? Did they think someone was going to let them get on the plane?” Yes, some people live in a world where such behavior works. Alas, I suspect there exist grade schools where teachers will never follow up on threats, a world where employees just want to avoid the hassle.

  11. So 1990, getting spit on without provocation isn’t vile?. Were I the one being spit on I’d deliver one hard slap across that one’s face.

  12. It’s not the low-cost product that causes this behavior. RyanAir in Europe has the same bag policy and aggressive enforcement and I’ve flown them multiple times. I have not flown their American counterparts even though I live here. But in Europe, I’ve never seen a passenger go nuts with the pushback. They look embarassed and not happy and then they pay the 100 euro (yes, 100 euros!) fee and get on with it. This is not a discount airline problem. It’s a problem with American fliers who have never been taught to respect rules or authority or community. And, yes, they tend to gravitate toward discount options, but frugality isn’t the issue.

  13. Entitled, disgusting people. FAA should ban these scumbags from flying ANY airline. Maybe Greyhound bus lines will allow this filth.

  14. Now mike, we are kind and gentle to our retards here. Feel sorry for them, roll your eyes at them, but no violence towards them.

  15. Oof. Weak. Wish y’all haters would hit harder than that. Like, make it spicier, please. Wishing death others is lame.

    Oh, and pardon my delay… We finally got nice weather in NYC (70s). Had to “touch grass” and enjoy it for a little. Highly recommend. Bah!

  16. @Phat Chance — As I said before and say nearly every time there’s an incident like this, the misbehavior is the problem, not the background of the individuals who misbehave.

    You bet what these three individuals did was wrong, and they were dealt with accordingly.

    The issue I take with some of our fellow commentators above is that they’re not so subtly expressing their open animus for an entire group of people (perhaps, a race, a gender, an ethnicity, or any particular identifier they wish), which is often harmful (as would be most prejudice and discrimination if acted upon).

    You can pretend that’s not what’s going on here, but… c’mon fellas… if it were three older white dudes… you wouldn’t be calling them “animals” or referencing the “jungle”… really, Diane?

  17. @Alan Z — He’s missin’ out! (Hoping to see some of those new LH ‘100 years’ liveries at JFK soon enough!)

  18. @1990 – Typical dem stirring up fecal matter. @George cleared it up and said their behavior – black or white. Your mind goes straight to racism and it shows you are the one with a problem. On a macro sense the black race does have a criminal problem that needs to be addressed. The 6% of males commits a disproportionate amount violent crime compared to the rest of society. These are FBI crime stats and dems don’t want to address this problem. You and your ilk would rather stir up the fecal matter to keep you in power (and keep them oppressed by your policies). Even the late reverend “J” said he would cross the street if he saw a group of black youths walking on the same side of the street. Have a great spring and watch out for dog biscuits in the grass.

  19. @Michael Mainello — If by “cleared it up” you mean George doubling-down on thinly-veiled bigotry, then, yes, he made things quite clear here.

    Wish we’d show more solidarity for our fellow consumers who are getting screwed by greedy corporations and charlatans, like your Dear Leader. Speaking of, it seems he couldn’t stay focused long enough to sit through his own cases’ oral arguments today.

    Anyway, how’s the new forever war going? +$4/gallon. Yikes. There goes the affordability/inflation/economy talking-points for your team. Your propagandists are gonna really have to pump up the anti-trans stuff to even get the base to show up. Sad. And, if he does actually do ‘boots on the ground’ or a draft (gulp) that’ll be game-over. 215 days…

Leave a Reply

Your email address will not be published. Required fields are marked *