American Airlines Adds Restaurant-Style Ordering To Miami Flagship Lounge — Cubanos And Croquetas Delivered Tableside

Update: local menu items are rolling out to all of American’s Flagship lounges.



The American Airlines Flagship lounge has introduced food items to order via QR code, delivered tableside. That’s something they already have in their most-recently opened Flagship lounge in Philadelphia and that they introduced in 2022 in their joint-British Airways Soho Lounge at New York JFK.

The Miami offerings are:

  • Florida Citrus Salad
  • Ahi Tuna Tostada
  • Mojo Pork Cubano
  • Croquetas

This augments the buffets which are also on order. Miami, like Dallas, also features Flagship First Dining. New York JFK First Dining was closed, in favor of the lesser Chelsea Lounge there and LAX Flagship First Dining did not re-open after the pandemic although there’s been much talk of doing so.


American Airlines Flagship Lounge Miami


American Airlines Flagship Lounge Miami

Dallas Flagship First Dining is probably the best lounge experience in the United States. AAdvantage Platinum Pro members and higher can redeem miles for access when not traveling on an eligible flight in first class.


DFW Flagship First Dining

American Airlines has Flagship business class lounges at Chicago O’Hare, Miami, Dallas – Fort Worth, Philadephia and Los Angeles. They’re building a new one in Miami (the current space will expand the Admiral’s Club) and one for Charlotte.

Their newer lounges – like Philadephia Flagship and the Admirals Clubs at Washington National (E Concourse), Denver, and Newark – are far nicer than the 2017-era design of the current Flagship lounge Miami. So this lounge will be much nicer once the new one opens.


American Airlines Flagship Lounge Philadelphia


American Airlines Flagship Lounge Philadelphia

I view food to order as an improvement. Dining in United’s Polaris lounges, which lags Delta’s offerings, is still a step up from this. Nonetheless, American also makes their lounges far more accessible – they’re available not just to international and premium route cross-country business class passengers but also to:

  • Alaska and American Airlines mid-tier elites traveling internationally in coach
  • Non-U.S. oneworld sapphire (mid-tier) elites even on U.S. domestic flights


American Airlines Flagship Lounge Miami


American Airlines Flagship Lounge Miami

This may seem like a modest change, and it is. But like improved champagne and coffee, both in the lounge and onboard, it’s a step in the right direction.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. You can order food in a regular AC and have it delivered. Personally, I would just stay with the buffet. Fast and easy.

  2. DFW had a la carte dining yesterday at the tables near the FL buffet as well, only a small number of items though, like PHL.

  3. I just left the LAX Flagship Lounge and American also added à la carte dining here too. The staff seemed very excited about it!

  4. Doesn’t matter at all. It could be lobster, Alaska king crab or steaks cooked-to-order.
    Once you’re onboard it becomes a disAAstrous s*** show because of Isom’s lack in knowledge of how to manage a global airline.

  5. Did they ever reopen First Dining at the MIA Flagship? Was spotty during the pandemic (only some evenings).

    @George Romey — It’s pathetic that AC’s make members pay for a freakin’ quesadilla while only occasionally offering a quac station… SkyClub and even some United Clubs feed folks better.

  6. What…? They used to have a full menu like 2 years ago in the lounges but for some reason they took it away. And now that it’s back, suddenly everyone is cheering? They are just bringing back a feature they previously removed

  7. Actually, the majority of the time food and service on AA is quite good. I’ve had bad service on DL and UA too. AA lounges do need a major refresh and faster then it’s happening but the food and variety has improved and the people are always friendly and helpful. If whom ever trains the club staff could work on the gate agents (that’s would be a huge service improvement).

    AA is rising IMO.

  8. So happy CLT will finally and I mean FINALLY get a new Admirals Club and Flagship! Sure, wish the 3 PHX Clubs would get redone. I love the new clubs in DEN, EWK, LGA, JFK, DCA and Philly.

  9. “Why produce foods that suck”? Probably because in Miami that food is in fact very popular. When in Rome …

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