About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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5 Things I Love About The New Shangri-La Circle Program

Jan 31 2022

There’s a common theme in all of this: taking care of guests, whether they’re infrequent (through use of small points to make stays better) to the most frequent (who have a truly seamless experience, and extending out into their air travel and not just hotels). That’s what I value most in a hotel chain, and something that I think all of them can aspire to. The new Shangri-La Circle, then, makes a nice leap forward.

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Crowded American Airlines Charlotte Club Now Has Lines To Get In

airport lounge
Jan 29 2022

With only the smaller B concourse club available for passengers to spend time in while waiting for flights, it’s become overrun. While there have been some members talking about a ‘wait list’ to get in, an American Airlines spokesperson explains, “a representative manages the line outside of the Admirals Club. The rep will let guests in as others leave. First come first serve for our members.”

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