Category Archives for Airlines.
It became international news when a video began circulating on social media of what appears to be a United Airlines pilot performing an impromptu repair on a plane window just before takeoff from Denver to Dallas – Fort Worth.
It’s understandable why the average passenger who might fly once a year would find this strange.
A Cathay Pacific employee posted to Facebook, before deleting their post, that they caught “foreign objects” left in the engine of an Airbus A350-1000 half an hour prior to departure from Hong Kong.
Delta Air Lines is moving from ‘branded boarding’ to having 8 boarding zones starting May 1, although things are even more complicated than that because there are still groups that are called to board before and in the middle of those zones.
This is supposed to streamline boarding and be better for customers by… copying American and United, and copying Delta itself from 2017.
Through May 7, British Airways Executive Club is offering to status match members who reside in the U.S. and Canada. Depending on your status with a U.S. or Canadian airline frequent flyer program, they will match to Silver or Gold status.
This gets you premium check-in and lounge access, plus extra baggage benefits, when flying domestically on American and Alaska as well as more benefits traveling on other oneworld airlines.
You don’t get an elite status or premium cabin baggage benefit for sports equipment – unless you’re checking a golf bag. Make of that exception what you will. I understand that the sign itself that tipped off this change will come down.
Delta Air Lines has been misleading customers by inappropriately leveraging U.S. State Department advice to aggressively sell domestic trip cancellation insurance, highlighting a significant ethical and consumer protection issue.
Spirit Airlines is planning to furlough 260 pilots starting in September. They’re blaming Pratt & Whitney engine issues, which limit their flying. However, they’re also deferring delivery of new aircraft because of their financial position. And they wouldn’t be in this position, except for the federal government blocking plans which would have utilized these resources.
A United Airlines passenger reports that on a recent flight, a flight attendant announced rules for using the armrests. And the flight attendant actually got it wrong.
A Delta Air Lines passenger declares a ‘crossbody hill she’ll die on’ – that these aren’t personal items that count against your baggage allowance. She’s frequently forced to gate check a bag because of this extra ‘pocket’. And while gate agents may be following their airline’s policy in requiring this, she’s right and the policy should be rewritten.
Aerolineas Argentinas has cumulatively lost $8 billion in taxpayer money since it was renationalized in 2008.
And Argentina can’t afford to go deeper. The country’s annual inflation rate was 211.4% last year. They had negative 5% GDP growth. Just 5% of people lived in poverty in Argentina ten years ago, now 40% do.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
