Category Archives for Airlines.
American Airlines engaged in mass shutdowns of AAdvantage accounts four years ago over customers who used invitations to apply for Citibank credit cards which didn’t say circumvented rules limiting how often one could get a bonus. People lost millions of miles. And there’s a new lawsuit against American Airlines over taking these miles away.
A flight attendant from Pakistan International Airlines disappeared in Canada, highlighting a pattern of crew members vanishing during layovers, prompting the airline to implement stricter measures and raising questions about the reasons behind these incidents.
It’s not just bonus elite qualifying miles that Alaska Airlines is using to get passengers back in the air after the ungrounding of the Boeing 737 MAX 9. They’re also giving out discounts, too.
Alaska Airlines, facing a significant operational disruption and financial loss due to the grounding of the Boeing 737 MAX 9, is enticing customers with double and triple elite qualifying miles in February to regain loyalty and mitigate the impact of passengers booking away to competitors like Delta.
Being a flight attendant is a challenging lifestyle that many people aren’t up to. Passengers don’t often see the shifting schedules, repetitive tasks, low pay and challenging customers they have to deal with.
One flight attendant has taken to social media warning people off of the career – unless, she says, “you’re going to Delta.”
APFA President Julie Hedrick came out on top in a seven-way race by just 659 votes. She lost Boston, Los Angeles, Dallas – Fort Worth, Miami and New York to A. Marie Plevaritis. In other words, Hedrick’s strength came primarily from legacy US Airways. There remains a split among ex-AFA US Airways flight attendants and those from the American Airlines side.
A Pegasus Airlines flight en route from Istanbul to Riyadh made an emergency landing in Antalya after passengers and crew heard unexplained cries for help emanating from the aircraft’s cargo hold, but no one was found upon inspection.
Customers see a poorly maintained airplane cabin interior, and they begin to question whether the parts of the plane they can’t see are maintained in the same manner. That’s not really how this works, but it’s a logical inference for most passengers – especially with the safety of the Boeing 737 MAX 9 in the news, after a door plug came off an Alaska Airlines aircraft inflight.
United’s CEO is talking about backing out of its order for hundreds of Boeing 737 MAX 10 aircraft and has lost confidence in the planemaker, having made calls looking for changes at the top of that company.
American’s CEO, too, is unhappy with Boeing – even though his airline doesn’t operate the MAX 9 which was grounded after an Alaska Airlines flight had a door plug separate from its fuselage inflight, suffering rapid depressurization.
American Airlines, through a leaked employee presentation, announced significant changes to its AAdvantage program, including a new approach to earning and redeeming miles, especially for partner airline awards.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
