Airlines

Category Archives for Airlines.

Be Careful Redeeming American Airlines Miles: Price Goes Up After You Put Award On Hold

Jul 22 2023

American Airlines has had technical issues when AAdvantage members put frequent flyer mile award travel on hold, sometimes only holding a reservation for three days instead of the five days promised under their policy. There’s another glitch members are dealing with, and it’s costing them more miles if they don’t pay attention.

Many customers are reporting that when they put an award ticket on hold the flights are stored, but the price quoted doesn’t stick. Here’s one example where a single traveler was asked to pay an additional 122,000 miles:

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Passengers Didn’t Get Breakfast On British Airways Flight For A Strange Reason

Jul 21 2023

Normally when passengers don’t receive their meals it’s because of a catering issue. And it’s limited to a few passengers. Maybe they didn’t get their special meal choice, or their first choice wasn’t loaded. If it’s United Airlines, maybe they just ran out of food. But British Airways flight 56 on July 20 may have had the most surprising reason I’ve seen for passengers not to get fed on a long haul flight: the crew rest seats were broken. What does that have to do with feeding passengers, especially since it doesn’t appear that there was trouble catering the aircraft? Crew on an 11 hour flight get rest breaks. Normally on a widebody aircraft they get time in the crew rest area. But if those seats are unavailable they’ll assign business class seats for this…

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4 Reasons American Airlines Is Headed For A Disastrous Third Quarter

Jul 21 2023

J.P. Morgan’s Jamie Baker points out that American Airlines has provided guidance that their third quarter operating margin will decline by over 700 basis points, and that American hasn’t done this poorly outside of Covid in the last thirteen years – and they’re guiding to performance over 800 basis points worse than Delta. And they don’t explain what’s going on.

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For Weeks, Air Serbia Has Been Losing Luggage, And The Bags Keep Piling Up

Jul 18 2023

Passengers flying Air Serbia in late June and early July were apparently having their bags lost at a very high rate. And many, perhaps most haven’t seen their bags since. Luggage is piling up at their hub airport in Belgrade. Reportedly only a couple of employees are processing large amounts of lost luggage for the Serbian national carrier, which flies to New York JFK and Chicago O’Hare, and nobody knows when or if they’ll work through the backlog.

People are literally calling the police in Belgrade to report their bags as stolen. Others are flying to Belgrade in search of their bags.

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